Device service and repair not working, stuck on shipping address input and can't go any...

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello SillyMrFluffles, If you are not able to advance this screen, Idela would be to contact Xbox support via chat so they can help you.

Go to: https://support.xbox.com/en-US/contact-us/

See the bottom left part of the page and make sure that the page has the correct region that you are in (ex: United States - English for USA)

If not, click on it then select the correct region that you are in.

Check and confirm that you are within the available time of support under Contact times.

Click Contact us

Select the drop-down menu options that will match your concern.

On the page, see the provided support articles that may help you with your concern. Click See contact options if further assistance is needed.

On the next page, select either Chat online or Request a call option then follow or enter the needed details.

First, sign in at
Device Support and then select Register new device. After you've registered, you’ll see the warranty status for your device. If it’s within warranty, repairs are free. If your device is out of warranty, you’ll be charged a repair fee.

Submit a service order request

After you’ve registered your devices, follow these steps:

1. Sign in to the
   Device repair page with your Microsoft account credentials.
2. In the Overview section of the Device repair page, select
   Repair my device.
3. Follow the onscreen steps to complete your service order request.

After Device repair receives your submission, they’ll send you a service order number and an order confirmation email that has shipping or drop-off instructions.

Send in your device as soon as possible. If you don’t ship within 30 days, your service order is canceled and the shipping label will no longer be valid. In countries or regions that offer a drop-off exchange, you must go to the drop-off center within 7
days from the date you created the order.

If after 24 hours you haven't received a confirmation email, check your email program's junk folder or spam filter. If you don't find the email in junk or spam, contact Xbox Support.

If you receive a message that your phone number or email address is invalid, go to

How to change the email address associated with your Microsoft account to update your Microsoft account information.

How to pack and ship your device

The email confirmation for your service order request contains packing and shipping instructions. For illustrated packing instructions, see

How to pack your Xbox console or Kinect sensor for shipping.

Remove all accessories from the Xbox console or Kinect sensor, and remove any discs from the Xbox hard drive. If you send them, you probably won’t get them back.

After your device has been packed, print your shipping label. Tape it to your package and then follow the shipping instructions in the confirmation email.

Track the status of the repair

After your console or sensor has been received at our service center, the average time of service is 14 to 21 days, including shipping time.

To check your order status at any time, click on Order status in the box at the top of this page.

For more information, see
Help with your existing Xbox or Kinect service order.

No matter where you are (be it in India, USA, Europe, wherever Microsoft offers their services), you can go to
https://devicesupport.microsoft.com and sign up your Xbox device (and accessories) for a repair.

After you registered your device, you can sign it up for repair. After the process, you will get a shipping label you can print out, attach it to a shipping box with your console in it, and you can send it to the nearest repair center for free.

I can't find any service center for Xbox in Mombai India. Can you please help in this case.

ok thanks understood.

I am not 100% sure if that's the only option left for me to resolve my console issue.

if you could help on this question, will be great. - https://answers.microsoft.com/en-us/xbox/forum/all/support-callback-service-broken-none-of-game/9c8cee48-48df-4507-83f1-799b7683c22d

Any address you have to enter would be your own.