Device removal

Hey x man, this is less than optimal, but you need to reset TV settings to remove a device. I'm working with our team to make this simpler.

i changed the name and model # to somthing i did not have and it worked.

Also is there a way to determine which device has been purchasing items?? Unfortunately not.

These devices that are shown, only confirm devices that you have signed into with your account.

The best way to be 100% secure for this is to enable 2 step authentication and when you sign into another device DO NOT remember details, device or password.

This way whenever you sign on again you will need to use 2 step authentication again with that device. Removing the device using the accounts page is sufficient to forgetting that device and forcing it to use 2 step
authentication again.

Fos,

Thanks for replying. It doesn't give that option on consoles listed in 'Family Devices' list. It only gives that option in "My Devices' list. The only options I get are 'Get Support', 'Get Apps' and 'Schedule a Repair'.

Hi there,

The best and easiest way to remove devices is to do it online. Click this link, sign in, select manage device limits and then select the devices you wish to remove. Hope
that helps!