Device registration/warranty issue

Discus and support Device registration/warranty issue in XBoX Sales and Promo to solve the problem; I purchased a new Xbox one from Gamestop and, when I registered it online, the Microsoft site indicated that the device is "OUT OF WARRANTY". This is... Discussion in 'XBoX Sales and Promo' started by paul1454, Apr 7, 2020.

  1. paul1454
    paul1454 Guest

    Device registration/warranty issue


    I purchased a new Xbox one from Gamestop and, when I registered it online, the Microsoft site indicated that the device is "OUT OF WARRANTY". This is clearly an error, as I purchased the item new and the one year
    warranty period should have just started a couple of months ago! I cannot get in touch with anyone through the help site other than Xbox gamers, who are unable to help. The online helpdesk is not particularly helpful and unable to advise. Can someone from
    Microsoft get in touch with me to fix this?

    :)
     
    paul1454, Apr 7, 2020
    #1
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Device registration/warranty issue