Device purchase problem

Hi,

February, the 17th i've bought a charging dock station for Xbox Series X.

Estimated delivery date : 2/22/2021

Till now, no news on my order except PayPal that gave 3 times authorization for payment (17-20-23 of February)

I already tried support chat but they didn't answer my question and gave me informations i already known (so, time lost).

I can understand there are delays... But i don't understand why Microsoft asked 3 times PayPal.

Can you explain why ?

Out of stock ? (so why was it purchasable then ?)

Payment problem ? (no news from paypal, ms or bank)

Something goes wrong... If only, i had some mail explaining what's happening.

:)