Device not powering on

Hi Guys,

I booked in my Xbox1 console for repairs and was collected by the courier guys and now, I'm unable to check the order status.

The only option I have is to request for another repair.

What needs to happen from here.

Please assist

Thank you in advance.

:)

 

Power On / Power Off IR Commands

This is a feature request for the Xbox One team.

Steps to Reproduce:

1. Setup the Xbox One to send Power commands to TV, Receiver, and Cable Box (when powering on and powering off the console).
   
2. Either Power On or Power Off the console.

Expected Results:

The Xbox One sends a discrete Power On or Power Off (depending on whether powering on or powering off the console) IR command for each device.

This ensures that if the devices are powered off, the Xbox One will not turn the devices on while powering off (or vice versa).

Actual Results:

The Xbox One sends a single power toggle command for both powering on and powering off to each of the devices. This is sent even if the devices support discrete power on and power off commands.

This results in unexpected behavior. For instance, when a universal remote such a Logitech Harmony turns all devices off, and the Xbox One will send a toggle power command to each device, immediately turning the devices back on just after they were turned
off. This occurs in an opposite manner when turning each device on and then the Xbox One (the xbox will send power toggle commands and turn all the devices off just after they were turned on).

 

Not powering on...

My advice, exchange your console now if there is still time. We had to 1/25. We have 2 XOs. One did this and the other did not. It did not power on from the very beginning, unplugging and plugging back in would always fix it. The problem got more frequent
when I switch the "energy saver" mode. I exchanged the bad one and so far so good.