Device for repair not showing in MS account?

Discus and support Device for repair not showing in MS account? in XBoX on Consoles to solve the problem; I sent my Xbox elite controller off for repair last week, trying to get an update having had confirmation it was delivered and the controller is not... Discussion in 'XBoX on Consoles' started by Paul SmithOH, Mar 11, 2024.

  1. Paul SmithOH
    Paul SmithOH Guest

    Device for repair not showing in MS account?


    I sent my Xbox elite controller off for repair last week, trying to get an update having had confirmation it was delivered and the controller is not longer listed on my device list on my MS account. Is this “normal” and how do I get updated on the repair order if the device isn’t there! TIA

    :)
     
    Paul SmithOH, Mar 11, 2024
    #1
  2. OldManScud Win User

    Remove an old console from the XBox Android App

    These are devices tied to your MS account. Go to https://account.microsoft.com and log into your MS account. Then you should be able to navigate to "Devices." You can remove old devices from there by clicking "Show Details" under the item you want to remove.
    Then under the picture of the item at the top is "Manage" and it will be a drop down menu with the option to remove.
  3. JohnBeranek Win User

    Lost games due to computer repairs

    I am logged into the Microsoft store and it shows that Minecraft is owned. However, I cannot download it because the device (repaired computer) is not linked to the account.
  4. Internet Expert Win User

    Fan of Kinect stopped working: repair costs out of warranty?

    Register the serial number of your Xbox and/or Kinect Sensor on your Microsoft Account "Devices" webpage, and go to "More Actions" > "Schedule a repair".

    Follow through the process as though you were actually setting up a repair, and it should eventually show you a repair price.

    Do it all here: https://account.microsoft.com/devices
  5. Whiteleaf2012 Win User

    No warranty and the system don't work

    Hi, if you need to get your Xbox repaired, MS can do it. Please go to https://account.microsoft.com/devices/ and check whether your device is under warranty. You can also get it booked in for a repair there.
  6. WPAK Win User

    elite remote warranty check

    Hi there,

    usually you will be able to check the warranty when you add a device to the devices list and it will show the warranty for that device, this is the link:

    https://account.microsoft.com/devices/


    When setting up a repair request it usually will also show the warranty, this can be done via the same link, but it's advised to only do that when you actually need a repair request for a device
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Device for repair not showing in MS account?

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