Deus Ex: Mankind Divided: didn't get the Day One content

Discus and support Deus Ex: Mankind Divided: didn't get the Day One content in XBoX Sales and Promo to solve the problem; Hi! I pre-ordered Deus Ex: Mankind Divided and I was promised a copy of Human Revolution + The Missing Link. I didn't receive the codes for it.... Discussion in 'XBoX Sales and Promo' started by Iwo(2), Aug 24, 2016.

  1. Iwo(2)
    Iwo(2) Guest

    Deus Ex: Mankind Divided: didn't get the Day One content


    Hi!

    I pre-ordered Deus Ex: Mankind Divided and I was promised a copy of Human Revolution + The Missing Link. I didn't receive the codes for it. Moreover, I'm still missing a code I can redeem for the media (Digital Novella, Comic Book, Art Book and OST Sampler).

    Can anyone help with it? I triple checked the message centre and my hotmail but no sign of it.

    Cheers.

    :)
     
    Iwo(2), Aug 24, 2016
    #1
  2. N7 Gh0stz
    N7 Gh0stz Guest
    N7 Gh0stz, Aug 24, 2016
    #2
  3. vadimirs
    vadimirs Guest
    vadimirs, Aug 24, 2016
    #3
  4. ReMnRyMe
    ReMnRyMe Guest

    Deus Ex: Mankind Divided: didn't get the Day One content

    I'm missing the same content , as well as the rest of the promised in game content that's supposed to be included with the Season Pass
     
    ReMnRyMe, Aug 24, 2016
    #4
  5. Iwo(2)
    Iwo(2) Guest
    Okay, I got the digital content (Digital Novella, Comic Book, Art Book and OST Sampler), you need to do as follows:

    1. Sign up at the Square Enix website

    2. Link it to your XBL account

    3. Launch the game and in the main menu there's an option to add the game to your SE account

    4. You'll get an email with the links to the content. It will be also in your profile on the SE site.

    Still, I'm missing Human Revolution + The Missing Link. Microsoft, help!
     
    Iwo(2), Aug 25, 2016
    #5
  6. Iwo(2)
    Iwo(2) Guest
    Still no code for Human Revolution. Guess this was my first and last time I made a pre-order via XBL Marketplace, will stick to retail as I always did. I feel tricked and I overpaid. Thanks MS :/
     
    Iwo(2), Sep 1, 2016
    #6
  7. Mister Cizl
    Mister Cizl Guest
    Hey Iwo89! If you believe you got the pre-order version of the game but have not received all of the content, you will need to
    contact support. They can look in to your account and determine which version of the game you purchased. Thanks for understanding!

    Hey ReMnRyMe! I've sent you a Forums private message. You can check them
    here! Deus Ex: Mankind Divided: didn't get the Day One content :D
     
    Mister Cizl, Nov 3, 2018
    #7
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Deus Ex: Mankind Divided: didn't get the Day One content