Detailed network statistics blank after running

Discus and support Detailed network statistics blank after running in XBoX on Consoles to solve the problem; every time I try to select detailed network statistics in network settings on my Xbox one it spins for 10-15 seconds then I get a black blank screen... Discussion in 'XBoX on Consoles' started by JackNSally1029, Jul 30, 2017.

  1. Detailed network statistics blank after running


    every time I try to select detailed network statistics in network settings on my Xbox one it spins for 10-15 seconds then I get a black blank screen until I start randomly pressing buttons to get off the screen back to network settings I have never been
    able to get it to display any info just a blank screen I have had this Xbox since day one of Xbox one being available and I've reset it updated and no change

    :)
     
    JackNSally1029, Jul 30, 2017
    #1
  2. Can connect to Internet but not Xbox Live

    Also, running Detailed network statistics gives me the message that I need to be connected to the Internet in the first place.
     
    grandsandwichh, Jul 30, 2017
    #2
  3. Malacath
    Malacath Guest
    Detailed Network statistics

    Not all games use the standard xbox live ports.

    I know Destiny requires port 1200 to be forwarded if your router has bad upnp support.

    So try forwarding that port
     
    Malacath, Jul 30, 2017
    #3
  4. coco meat train Win User

    Detailed Network Statistics

  5. AlexOlver Win User

    Detailed Network Statistics

    That is a big disparity between the two. Most of the times, its within the levels of tolerance, knowing that you're testing against different services, but this seems like there is a different issue than just regular networking variation.

    Can you describe your basic setup? You say it's wired, which is good for better performance, but what is it hooked to, do you have a router and modem, or all in one? What make/model of equipment do you have? What sort of connection do you have to your ISP?
    ect.

    I'd also do a reboot of your router and Xbox at the same time, fully powering down and unplugging the Xbox, and not booting it back up until the router is fully back up and re-established connection to your ISP.

    The steps here are also a good place to start troubleshooting issues like this.

    Let us know and we'll see what the next best steps might be if the reboots or troubleshooting steps don't help!
    Well the speed issue has resolved now after doing a console reset and uninstalling everything etc.

    So my setup is the following.

    ADSL2+ - ISP

    WIRED CONNECTION - Xbox

    ASUS DSL-AC68U - Modem Router
  6. AlexOlver Win User

    Detailed Network Statistics

  7. skylaar Win User

    : Detailed Network Statistics

    I do not think it is worth it to put the Xbox as DMZ. This would impact NAT but you are Open so there are no issues there. I think I would try to game on it and see if you are noticing lag related to the packet loss. Another person noted the Xbox test
    may be based on servers in the US and with you being in Australia there would probably be packet loss.

    To me, it looks like the main solution was a console reset. When you turn it off normally it is like a sleep mode on a computer. Doing the reset reboots the Xbox similar to restarting your computer. I recommend doing this every so often just like you
    would a computer to keep it running at peak performance. I reset mine weekly.
  8. AlexOlver Win User

    Detailed Network Statistics

    The network test on the xbox one isn't the most reliable,never has been.

    Always tells me i'm getting a faster connection than I actually have.

    You said you use speedtest.net,you will get more reliable results from broadband speed test sites like them on your pc/laptop than you will using the one on the xbox one.
    I hear what you are saying but the packet loss part of the test seem's to be pretty accurate especially when in game...is it worth putting the XBOX in the DMZ?
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