Destiny pre-order dlc removed from reinstall list

Last night I noticed that I couldn't use the suros pre-order items so went to bungie.net was told to reinstall the dlc and it should fix it. When I tried to reinstall the dlc i was told to insert a physical disc or switch to the profile that was used to
buy the dlc if it was digital download, which is the only account on my xbox. So i left it for the night and tried to reinstall it this morning and it was removed from the ready to install list.

:)

 

previous pre order dlc transfer to next gen

I am trying to find out if its possible to transfer my previous evil within and destiny dlc from the 360 to xbox one, specifically the pre order bonus fighting chance pack for evil within and the pre order incentive black armor shader for destiny. I got
them both from my gamestop 1319 in vancouver, wa and the codes are no longer accessible, and I have the dlc in my download cue on my online 360 download list. Is there anything you csn do to help, please and thank you for your time.

 

My account can't purchase one specific thing.

I have been trying to pre-order the Destiny: Rise of Iron DLC for the last week, but for some reason I can't pre-order it. I've checked on friends' accounts and they can buy it, and I can buy anything else on the marketplace. It did this to me once before
with Destiny DLC, does anyone know of any fixes that might help?

 

Hey everyone!

Apologies for the delay in reply. I wanted to stop in to see if you're still unable to access your pre-order DLC. If it's still not showing for you in your ready to install list, let's try a full power cycle. Hold the power button down for 10 seconds (or
until console turns off) and then wait 30 seconds before turning your console back on.

If you're still not seeing your content after a power cycle, you'll wanna try these steps to

Remove Profile. Once the profile is removed you'll wanna add it back to the console from the sign-in screen. Let us know how it goes!

 

Tried both and removing my profile then doing a power cycle none of them worked,

 

Hey Stummpy21 and EdgardoMH.

Please be sure you're playing on an account that pre-ordered the content from the Xbox Store. You can check your recent transactions over on commerce.microsoft.com. If you're not sure if you pre-ordered the content or not, you can reach out to
Phone or Chat Support for further details on that.

When you get a chance to reach out let us know how it goes!

 

ok, I have all parts of the DLC installed, when run the game last saturday, the Suros pack stop functions, I uninstall this part and can not reinstall because is not in my list of download content, and all other parts of DLC send me $xxx to buy this again
like new DLC content. the Store have not registrys about my last buy of this DLC in my only account.

 

Thanks for the information!

As I mentioned earlier, if you have questions on your purchases you'll need to get in contact with Phone or Chat Support