Destiny not recognizing XBox Gold membership

Discus and support Destiny not recognizing XBox Gold membership in XBoX Games and Apps to solve the problem; I'm currently having an issue with Destiny not recognizing an XBox Gold membership. It is a full version (not trial membership). I've tried:... Discussion in 'XBoX Games and Apps' started by AmazinSquirrel, Apr 17, 2017.

  1. AmazinSquirrel
    AmazinSquirrel Guest

    Destiny not recognizing XBox Gold membership


    I'm currently having an issue with Destiny not recognizing an XBox Gold membership. It is a full version (not trial membership). I've tried:

    Deleting profile from Xbox

    Clearing xbox cache/full power off and restart

    Verifying network status

    Re-downloading profile

    And it still says I don't have a Gold account. I contacted Bungie regarding this, and they referred my to XBox for further support. Is there something I've missed? Other accounts on this Xbox work fine with it, so I'm thinking its not the game itself.

    :)
     
    AmazinSquirrel, Apr 17, 2017
    #1
  2. D29TX
    D29TX Guest
    Not Recognizing Gold Membership?

    I received an email confirmation on March 3rd that my Gold membership was renewed for my Xbox One. However, when I go to check the games with gold, it tells me that I need to get a gold membership to get the benefits. Is there a problem that is preventing
    me from seeing these games or what do I need to do to access the games with gold and other discounts? I was able to download Rayman Legends the other day, but that was the last time I was able to get to the gold members section. Thank you for any help. God
    Bless!
     
    D29TX, Apr 17, 2017
    #2
  3. Hordie
    Hordie Guest
    Not Recognizing Gold Membership?

    Hi D29TX,

    From the looks of your forum account, you're Xbox Live Gold which is great! Sorry you're having issues getting in the Gold Members section. Please try to do the following and let us know if you can see it.

    First, if you have your Xbox for quick start-up try to set it to "Energy Saving Mode" in the settings. Turn your Xbox off, then Turn your Xbox back on. The reboot will take longer.

    Second if that doesn't work. With your Xbox Powered on, please hold down the power button for about 10 seconds. Your Xbox should turn off very quickly. Leave it off for a couple minutes, then turn it back on.

    Third, if those solutions do not work, Unplug your Xbox from the wall for a few minutes. Plug is back in and test.

    Fourth, If that doesn't work. follow this link to remove your account from the Xbox. Your games should be saved on the cloud so no worries there. After
    you've removed your account download it again.

    If all those steps do not work I would suggest
    contacting support here    .
     
    Hordie, Apr 17, 2017
    #3
  4. onyxishere
    onyxishere Guest

    Destiny not recognizing XBox Gold membership

    Sorry to hear it. If this is only happening with Destiny it could be an issue with their servers. Can you please try holding the power button on the console for 10 seconds until it shuts down then unplug it and let it sit for 5 minutes to see if that helps?


    If it does not then try deleting the game and then reinstalling it.
     
    onyxishere, Apr 17, 2017
    #4
  5. onyxishere Win User

    Destiny not recognizing XBox Gold membership

    Sorry to hear it. If this is only happening with Destiny it could be an issue with their servers. Can you please try holding the power button on the console for 10 seconds until it shuts down then unplug it and let it sit for 5 minutes to see if that helps?


    If it does not then try deleting the game and then reinstalling it.
  6. XBLRewards8 Win User

    Issue with gold/xbox rewards

    Hello Bankai Ichigo X,

    Promotional subscriptions are not eligible for Rewards, as stated in our FAQ:

    —My Xbox Live Rewards account is not recognizing my Xbox Live Gold membership. What should I do?

    Xbox Live Rewards can only recognize paid monthly or yearly standard, non-promotional Xbox Live Gold memberships. If you have a different type of membership, we may not be able to recognize you as an Xbox Live Rewards Gold member.
  7. XBLRewards8 Win User

    Gems not received

    Hello Wisefr0g,

    After reviewing your account, your Gold subscription for the last three months was a promotional, discounted subscription. As mentioned in the FAQ, promotional subscriptions are not eligible for Rewards:

    My Xbox Live Rewards account is not recognizing my Xbox Live Gold membership. What should I do?



    Xbox Live Rewards can only recognize paid monthly or yearly standard, non-promotional Xbox Live Gold memberships. If you have a different type of membership, we may not be able to recognize you as an Xbox Live Rewards Gold member.
  8. XBLRewards8 Win User

    Error in gold status

    Hello DannyWC,

    We see that you are not receiving Gold Status this month due to your subscription being a promotional Gold subscription for 1 month. Promotional subscriptions are not eligible for Rewards, so your free 1 month is not eligible. From our FAQ:

    My Xbox Live Rewards account is not recognizing my Xbox Live Gold membership. What should I do?

    Xbox Live Rewards can only recognize paid monthly or yearly standard, non-promotional Xbox Live Gold memberships. If you have a different type of membership, we may not be able to recognize you as an Xbox Live Rewards Gold member.
  9. A Blue Illusion Win User

    Just some questions.

    Also is a Gold Membership required to play Destiny? I plan on getting a membership again eventually just might be a bit.

    You won't be able to play Destiny without Gold. As someone else stated, it's online only. If you're planning on getting a membership "eventually", then you'll want to wait until after that to get Destiny.
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Destiny not recognizing XBox Gold membership

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