Destiny Expansion Pass Not Appearing as a Purchased Item

Discus and support Destiny Expansion Pass Not Appearing as a Purchased Item in XBoX Games and Apps to solve the problem; On Oct 7 of this year I ordered the Destiny Expansion Pass from Gamestop for my son. I received the redeemable code via e-mail the same day. I sent him... Discussion in 'XBoX Games and Apps' started by Soda Jack, Nov 22, 2014.

  1. Soda Jack
    Soda Jack Guest

    Destiny Expansion Pass Not Appearing as a Purchased Item


    On Oct 7 of this year I ordered the Destiny Expansion Pass from Gamestop for my son. I received the redeemable code via e-mail the same day. I sent him the code. He used the code and it worked. Now, for whatever reason, his expansion pass no longer appears
    as a purchased item in the Store. We tried reentering the code and we get a notification that the code has already been used. I don't have a clue as to when this error occurred. We discovered it after the latest Destiny update included an exclusive vehicle
    for expansion pass owners, and he didn't get his content. Apparently the Xbox One doesn't a Download History like the 360 did. I would appreciate a response from an Xbox Support employee as to what needs to be done to resolve this issue.

    :)
     
    Soda Jack, Nov 22, 2014
    #1
  2. ngocphi
    ngocphi Guest
    The Division with Family Sharing

    Maxen is correct howevernthere iw a difference

    With destiny and any games with the seasons pass

    All expansion packs are sharable but not in game items like bonus guns and currency what not that is specific to the profile that purchased it
     
    ngocphi, Nov 22, 2014
    #2
  3. BarbCooper
    BarbCooper Guest
    Reward points for purchasing Destiny 2

    purchased Destiny 2 - Game + Expansion Pass Bundle

    Do I get reward points for this purchase?

    Destiny 2 punch card

    Complete all three offers in this punch card between September 6 and September 27 2017 to earn 6,000 points. Offer only available to members 13+ (During this promotion, items below don’t qualify for Shop & Earn points. Preorders do not count towards completion.)

    6,000 POINTS

    21.15:54:45

    Time left to complete this offer.
     
    BarbCooper, Nov 22, 2014
    #3
  4. IDAHOMAN79
    IDAHOMAN79 Guest

    Destiny Expansion Pass Not Appearing as a Purchased Item

    I'm in the same boat, mine doesn't show as a purchased even though my redeemable code worked
     
    IDAHOMAN79, Nov 22, 2014
    #4
  5. onyxishere
    onyxishere Guest
    The cards that you purchase are for currency and not the item. Please check commerce.microsoft.com to ensure you have the currency on your accounts. If so then head to the store and use the currency to purchase the item(s) you want.
     
    onyxishere, Nov 22, 2014
    #5
  6. Soda Jack
    Soda Jack Guest
    I didn't buy a Live currency card. I bought a Destiny Expansion Pass digital download code from Gamestop.
     
    Soda Jack, Nov 22, 2014
    #6
  7. onyxishere
    onyxishere Guest
    I am aware of what you purchased. However, most of the expansion pack cards only provide currency. Please check the website that I posted above.
     
    onyxishere, Nov 22, 2014
    #7
  8. Destiny Expansion Pass Not Appearing as a Purchased Item

    I have also has an issue with this but I received the currency and then when I tried to purchase the Destiny Expansion Pass off of the xbox games store I received a message saying that I needed to enter a credit card for the remaining balance. I have checked
    and made sure that I have the $35 on my account and I have not made any other purchases since.
     
    xspartan4567x, Nov 22, 2014
    #8
  9. onyxishere
    onyxishere Guest
    If you only have $35 in your currency and the amount is $34.99 then there will be tax added to the amount. This will need to be covered either by another currency card or by adding a credit card or paypal to help cover the difference.
     
    onyxishere, Nov 22, 2014
    #9
  10. Acehorn
    Acehorn Guest
    I have the same problem but my MS account shows a balance of $40.01, but when I try to purchase the expansion on xbox live through xboxlive.com, it doesn't not show the MS account as an option to buy the expansion, just my credit card. Am I missing something?
     
    Acehorn, Nov 26, 2014
    #10
  11. onyxishere
    onyxishere Guest
    On the Xbox 360 it will show the option but the Xbox One does not. It will just take the amount automatically first.
     
    onyxishere, Nov 26, 2014
    #11
  12. Game stop is not telling everyone that this does not include tax so you might have to add more money to your account
     
    SteelBarracudas, Dec 6, 2014
    #12
  13. Destiny Expansion Pass Not Appearing as a Purchased Item

    I have similar problem I went into Gamestop store and purchased add-on "the dark below" over the counter now when trying to download I am getting message that Code has been redeemed already, Any Thoughts??
     
    jakeusmaximus81, Jan 17, 2015
    #13
  14. onyxishere
    onyxishere Guest
    As posted above, double check commerce.microsoft.com to see if you have an amount added to your account. This is how the add on cards work from retailers. It is a currency amount, not the actual download. If there is an amount added to your gamertag then
    you will need to use that to purchase the DLC you want.
     
    onyxishere, Nov 1, 2018
    #14
  15. SteelBarracudas Win User

    Destiny Expansion Pass Not Appearing as a Purchased Item

    Game stop is not telling everyone that this does not include tax so you might have to add more money to your account
  16. onyxishere Win User

    Destiny Expansion Pass Not Appearing as a Purchased Item

    On the Xbox 360 it will show the option but the Xbox One does not. It will just take the amount automatically first.
  17. onyxishere Win User

    Destiny Expansion Pass Not Appearing as a Purchased Item

    If you only have $35 in your currency and the amount is $34.99 then there will be tax added to the amount. This will need to be covered either by another currency card or by adding a credit card or paypal to help cover the difference.
  18. Soda Jack Win User

    Destiny Expansion Pass Not Appearing as a Purchased Item

    I didn't buy a Live currency card. I bought a Destiny Expansion Pass digital download code from Gamestop.
  19. IDAHOMAN79 Win User

    Destiny Expansion Pass Not Appearing as a Purchased Item

    I'm in the same boat, mine doesn't show as a purchased even though my redeemable code worked
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Destiny Expansion Pass Not Appearing as a Purchased Item

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