Destiny $5 per month deal gone bad

Discus and support Destiny $5 per month deal gone bad in XBoX Sales and Promo to solve the problem; I renewed my Xbox live gold on 9/22/2014 from the dashboard on my Xbox 360, the offer stated that destiny has a year of gold and that this offer would... Discussion in 'XBoX Sales and Promo' started by lastot069, Oct 1, 2014.

  1. lastot069
    lastot069 Guest

    Destiny $5 per month deal gone bad


    I renewed my Xbox live gold on 9/22/2014 from the dashboard on my Xbox 360, the offer stated that destiny has a year of gold and that this offer would cost $5 per month, upon completing the offer it was telling me that i was being charged a yearly live price
    which i assumed was how the offer had to be stated on the receipt to be valid. it still was a bit concerning because there was no $5 per month info to be seen. later i had found that the entire amount for a one yer subscription had been charged to the account,
    the problem being i only put enough to cover a few months into the account that was charged because of it only supposed to cost $5 per month.

    After bouncing my account twice which cost me $70 in overdraft fees, plus $59.99 for gold, and $3.90 for tax on the purchase, I spent $133.89 for a supposed $5 per month deal. A rather large difference between offer and realistic cost.

    Please make this right, that much unexpected cost is far higher than the average consumer has backup funding for, and in my case as a disabled vet with limited income it was extra hard to cut that amount out of an already tight budget.

    :)
     
    lastot069, Oct 1, 2014
    #1
  2. Daft Badger
    Daft Badger Guest
    Why would yall chamge the limit option for the support team to rest my home xbox

    5 times per 12 months is more than enough unless you are doing something dodgy or you have gone through more than 5 consoles in less than 12 months.
     
    Daft Badger, Oct 1, 2014
    #2
  3. BigPete7978
    BigPete7978 Guest
    EA Access

    You can pay per month or annually if I remember correctly. I have the annual membership. Only $30.
     
    BigPete7978, Oct 1, 2014
    #3
  4. onyxishere
    onyxishere Guest

    Destiny $5 per month deal gone bad

    Sorry to hear that you are having this issue. Unfortunately we cannot help on the forums. Only phone support can help with billing issues. You would need to contact them to get this straightened out. 1-800-469-9269 in North America or click the link
    to arrange a call back.

    support.xbox.com/contact-us
     
    onyxishere, Oct 2, 2014
    #4
  5. xTye
    xTye Guest
    That is the monthly cost when buying a 12 month subscription. There is no error with that deal. It breaks down the monthly cost when you pay for a 12 month, which is $5 a month in that case.

    There is nothing to fix. The advertisement is 100% correct.

    $5 a month for 12 months if $60.
     
    xTye, Oct 2, 2014
    #5
  6. davemcfly85
    davemcfly85 Guest
    xTye is correct it just shows you that what 60 bucks a year breaks down per month opposed to paying say 10 a month or 20 for 3 etc. you can try but I am almost 99.999999999% sure they will not give you any refund as there is nothing they did wrong, you
    just simply misunderstood the 5 dollar thing sorry.
     
    davemcfly85, Nov 3, 2018
    #6
  7. onyxishere Win User

    Destiny $5 per month deal gone bad

    Sorry to hear that you are having this issue. Unfortunately we cannot help on the forums. Only phone support can help with billing issues. You would need to contact them to get this straightened out. 1-800-469-9269 in North America or click the link
    to arrange a call back.

    support.xbox.com/contact-us
  8. davemcfly85 Win User

    Destiny $5 per month deal gone bad

    xTye is correct it just shows you that what 60 bucks a year breaks down per month opposed to paying say 10 a month or 20 for 3 etc. you can try but I am almost 99.999999999% sure they will not give you any refund as there is nothing they did wrong, you
    just simply misunderstood the 5 dollar thing sorry.
  9. xTye Win User

    Destiny $5 per month deal gone bad

    That is the monthly cost when buying a 12 month subscription. There is no error with that deal. It breaks down the monthly cost when you pay for a 12 month, which is $5 a month in that case.

    There is nothing to fix. The advertisement is 100% correct.

    $5 a month for 12 months if $60.
  10. Daft Badger Win User

    Why would yall chamge the limit option for the support team to rest my home xbox

    5 times per 12 months is more than enough unless you are doing something dodgy or you have gone through more than 5 consoles in less than 12 months.
  11. Smwutches Win User

    Xbox Live /Game Pass special

    So basically the deal is 50 cents for each service per month for 3 months? That's a heck of a deal.
    lol $1 per month
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Destiny $5 per month deal gone bad

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