Destiny 2 Preorder Reward Points Missing

Discus and support Destiny 2 Preorder Reward Points Missing in XBoX Rewards & Social to solve the problem; I have not yet received my reward points from preordering Destiny 2 from the xbox store. Can you please assist? 8563ac21-f711-4c9d-979b-e8b884cda264 Discussion in 'XBoX Rewards & Social' started by Zeig-9990263C-0BEE-42FD-8963-8620C458F4D4, Sep 11, 2017.

  1. Zeig-9990263C-0BEE-42FD-8963-8620C458F4D4
    Zeig-9990263C-0BEE-42FD-8963-8620C458F4D4 Guest

    Destiny 2 Preorder Reward Points Missing


    I have not yet received my reward points from preordering Destiny 2 from the xbox store. Can you please assist?

    :)
     
    Zeig-9990263C-0BEE-42FD-8963-8620C458F4D4, Sep 11, 2017
    #1
  2. TheOrdinaryHero
    TheOrdinaryHero Guest
    Never received rewards for preorder

    hi, I never received my XBox rewards credit for my preorder of Destiny 2. Please help. I was connected here through 2 support agents.
     
    TheOrdinaryHero, Sep 11, 2017
    #2
  3. wombat combat95
    wombat combat95 Guest
    Pre ordered a game before it was available for a reward.

    I pre-ordered Destiny 2 before it was a Xbox reward option. Is there a way to get it to count toward my preorder punch card?
     
    wombat combat95, Sep 11, 2017
    #3
  4. Smwutches
    Smwutches Guest

    Destiny 2 Preorder Reward Points Missing

    There were no offers to receive credits just for preordering that game. If you preordered on order after July 1, it would count as a punch towards your games on demand punchcard. You would need 2 other eligible purchases to complete the offer and receive
    the credits.
     
    Smwutches, Sep 11, 2017
    #4
  5. XBLRewards8
    XBLRewards8 Guest
    Hello Zeig,

    The only way to earn Credits for a pre-order of Destiny 2 is from the Games on Demand offer, which requires three eligible games to complete for 15,000 Credits. If you are asking about the Microsoft Rewards Destiny 2 punchcard, Microsoft Rewards is a separate
    program from Xbox Live Rewards, and we cannot assist with their offers. You would have to reach out to their support via the Microsoft Rewards website for assistance.
     
    XBLRewards8, Nov 3, 2018
    #5
  6. XBLRewards8 Win User

    Destiny 2 Preorder Reward Points Missing

    Hello Zeig,

    The only way to earn Credits for a pre-order of Destiny 2 is from the Games on Demand offer, which requires three eligible games to complete for 15,000 Credits. If you are asking about the Microsoft Rewards Destiny 2 punchcard, Microsoft Rewards is a separate
    program from Xbox Live Rewards, and we cannot assist with their offers. You would have to reach out to their support via the Microsoft Rewards website for assistance.
  7. Smwutches Win User

    Destiny 2 Preorder Reward Points Missing

    There were no offers to receive credits just for preordering that game. If you preordered on order after July 1, it would count as a punch towards your games on demand punchcard. You would need 2 other eligible purchases to complete the offer and receive
    the credits.
  8. Riphade Win User

    Xbox Rewards No Reward for Preorder

    There were no Xbox Rewards offers to receive 6,000 credits for Destiny 2. That was an offer from the Microsoft Rewards program. Preorders did not count towards that offer.
    Ok then, where are my Rewards points? I'm a member of both.
  9. Smwutches Win User

    Xbox Rewards No Reward for Preorder

    There were no Xbox Rewards offers to receive 6,000 credits for Destiny 2. That was an offer from the Microsoft Rewards program. Preorders did not count towards that offer.
  10. XBLRewards8 Win User

    Missing rewards points for preorders

    Hello Namelessthehckr,

    We responded to your post at (https://forums.xbox.com/en-US/thread/4a90ca88-2e05-46ab-ab39-e7a4fcc22ee8). I can confirm that the Credits were placed as pending into your
    account as pending on November 15th. However, it was labeled as our default MicrosoftStore.com offer and not the unique Watch Dogs 2 offer. However, the offers are the same. Since you are a Rewards member, using one of these offers awards you 15,000 Credits
    instead of $10 gift cards. The 15,000 Credits were deposited into your account on November 23rd. This Credit event can be reviewed from your MyStatement on the MyRewards page.
Thema:

Destiny 2 Preorder Reward Points Missing

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