Destiny 1 stuck in trial mode after purchasing legendary edition on Microsoft store.

That would be great, but for whatever reason it is not letting me contact a human on that page just the virtual assistant that doesn't understand the problem.

Hey there,

So sorry to hear this! You’ve been very thorough in trying to resolve the issue on your end. I can only recommend that you try and contact
support directly and they should be able to help further, you can contact them at https://support.xbox.com

Stay safe and have fun!

Did you install all the DLC?

If so please try deleting your gamertag, turn off the console and then back on again and then redownload it to see if that helps.

for future reference it would be better to create a new thread instead of bunping older ones. in the meantime you'll need to call phone support so they can remove the trial license from your account that is causing this issue. click the link below to get
the number for your region.

support.xbox.com/contact-us

Old thread, I know. But I'm having a similar problem to this date. I had destiny with the first 2 DLC's (everything but taken King) on my Xbox 360. I stopped playing in that for a while. Just recently I looked into for my xbox one. When I tried to purchase
destiny itself, it always placed me back at the home screen so I was never able to purchase it. That's when I got the trial version. After getting the trial version, I bought the taken king collectors edition. However since it still won't let me buy destiny,
I'm stuck in trial and can't access anything new, let alone anything that comes with just the full version of destiny. If anyone can help that'd be great, I can explain it more if anyone needs, I know this is a super long paragraph XD