Designlabs warranty less than normal controller warranty - why?

Hey there

Thanks for reaching out to us with this question. The warranty for Design Lab controllers is 120 days (6 months).
for any troubleshooting you need for your controller. If you do need servicing for your controller, you can set it up here

https://support.xbox.com/en-US/xbox-one/accessories/xbox-design-lab-and-controller-help

If you want to know why the warranty is shorter I'm sure you can find that information there

Thanks for coming to the xbox forums

Hi G4rthy,

Thanks for reaching out to us in the forums for this question. Regard the warranty period for our standard accessories (controllers, headsets, etc.), they are covered with a 90 day manufacturers warranty. As you know, the Design Lab controller is 120
days (6 months) and for our consoles and Elite controllers the time frame would be one year from the date of purchase of the item.

Microsoft Services Agreement

Microsoft Device Service Terms and Conditions

Xbox Warranty and Service


I hope that this information helps out.

Standard controllers only have 90 days warranty.

Hello,

You should go to https://support.xbox.com to get help with it

Hi G4rthy,

Actually the Designlab controller has a longer warranty period 120 days, which has already been stated, all standard controllers which only have a 90 day warranty from purchase date.