Descuento de mi tarjeta [Discount on my card]

Hey there Víctor RienzyAceituno Cortés,

Thanks for reaching out to the Forums for advice on how to deal with this billing issue. I can totally understand how this could be pretty distressing. If you have any
Microsoft account, I would check your billing history and info, but if you don't I recommend contacting Xbox

customer support, having them help remove your card, and then contacting your financial institution for a fraudulent charge.

When you get the chance, give those steps a shot as they apply and let us know if that helped.

Thanks!

y no quiero poner la tarjeta ya que soy menor de edad y la tarjeta es de mis padres

[Translation-and I don't want to put the card as I'm underage and the card is from my parents]

necesito saber como puedo hacer uso de estas tarjetas yo estoy em mexico pero mi cuenta es de españa o como cambiar mi correo a uno de mexico y hacer uso de las tarjetas sin perder mis archivos de mi cuenta de españa

Translation:

I need to know how do I make use of these cards I am em mexico but my account is from Spain or how to change my email one of mexico and make use of cards without losing my files from my account in Spain

Hi Falix,

Thanks for reaching out to the forums. We understand you are asking about a couple charges. These sound like verification charges. These will be refunded automatically to you. They do this to verify the card. Since you did it on the phone and website that
is why there are two.

Hope this helps.

Brad

No puedo canjear mi tarjeta de regalo en mi cuenta de xbox

¿como puedo solucionarlo ?