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DanielHernadez · Feb 16, 2019

it does not let me download games, much less updates to several games, does anyone know if it has a solution?
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:)

TonedGraph73429

no puedo descargar

[Translation: I can not download]

{Parity}

Try performing a hard reset EXACTLY like this. Hold the power button on the console for 8 seconds or until the power shuts down completely. Unplug the power cord from the back of the console for 5 minutes. Plug the power cord back in and restart
the console.

XBF Leslie D

Hi Daniel,

Thanks for reaching out to us today! I'm sorry to hear about the current issue downloading games and updating them. Do you get a certain error code or error message when you attempt to download the games or updates? Also, what device are you currently using?

I suggest for you to go over our article
'Troubleshoot game or app installation problems on Xbox One' as it has steps on
what to do if you have a problem when trying to download Xbox One content.

Let us know how it goes.

daddyjocker

hi Daniel

i found a way to resolve this problem, first Try this go to settings>network>network settings>advanced settings>DNS settings>manual and enter 8.8.8.8 and 8.8.4.4, later Power cycling the Xbox and unplugging the power cable to your router at the same time
should force a reset. Make sure you unplug the router's power cord (leave it unplugged), hold down the power button on your Xbox for at least 8 seconds or until the Xbox turns off, and then unplug the Xbox's power cable and leave everything unplugged for
about 5 minutes. Plug your router back in and when you prove that you have conection, then restart your console.

best whishes

DJM4RIVS

La intento descargar pero no me deja.

[Translation - I try to download but it does not leave me.]

descargar [Download ]