Descarga lenta[Translation-slow download]

Hi Juan,

Thanks for reaching out to the forums. We understand you are having slow speeds while downloading. We recommend trying the guide for slow
game or app installation. Even with a ethernet connection, speeds can vary some. Please let us know how it goes.



Thanks,

Brad

desde una pc haz un test de velocidad de internet, hay varias paginas free para hacerlo ahí te dirán cuanto tienes de descarga y de subida, una pregunta tu consola esta conectada vía ethernet o wifi, ademas de algún otro dispositivo presenta ese problema?

[Mod Translated - from a pc do an internet speed test, there are several free pages to do it there they will tell you how much you have to download and upload, a question your console is connected via ethernet or wifi, in addition to some other device
presents that problem?]

Hola! Es estraño que pase eso, normalmente es porque hay otros dispositivos descargando cosas igual de pesadas, checa las estadisticas que te arroja en el apartado de prueba de conexion si te marca 50mb y en la descarga no te da los 50mb entonces si puede
ser problema de la consola, pero antes conectala directamente por cable ethernet y si de esta manera sigue marcando estadisticas 50mb y en la descarga no te da esos 50mb contacta a tu proveedor de internet, puede ser el modem ( yo he cambiado varios por esa
razon ) ya si con un cambio de modem no funciona y en otros dispositivos si descarga con esa velocidad (50mb) intenta checar otra consola

[Translation-Hello! It's strange that happens that, usually it's because there are other devices downloading things just as heavy, check the statistics that it throws at you in the connection test section if you mark 50mb and in the download does
not give you the 50mb then if it can be problem of the console , but first connect it directly by ethernet cable and if in this way it continues to check statistics 50mb and in the download does not give you those 50mb contact your internet provider, it can
be the modem (I have changed several for that reason ) since with a modem change does not work and on other devices if you download with that speed (50mb) try to check another console]

reinicia tu modem y consola si el problema persiste al parecer lo estamos experimentando todos ya es problema de xbox

[Translation-restart your modem and console if the problem persists apparently we're experiencing it's all already xbox problem ]

Wifi, pero ya tengo mas de 7 meses con la consola y siempre la he tenido asi y nunca me habia pasado eso llega hasta 500 kb

[Mod Translated - Wifi, but I have more than 7 months with the console and I have always had it that way and it had never happened to me that reaches up to 500 kb]