Depositing credits still not added to account

finchamct · Apr 2, 2018

my credits from two years ago still aren’t added to my account. I need it into my account successfully please?

:)

Tenchi_Ryu · Apr 2, 2018

Why buying from Microsoft store sucks

UPDATE: Finally received my 15,000 credits, will deposit into my account on the 4th of December.

SamuraiSlayback · Apr 2, 2018

Credits still not depositing.

Hello, I know you responded 3 months ago saying you are working on it. However I was wondering if there was an update? I have been waiting over 8 months for my deposit and was hoping this could happen soon. Thank you!

XBLRewards8 · Apr 3, 2018

Hello,

As stated in the FAQ, we only schedule a deposit automatically at 5000 or more pending Credits. Since your pending Credit amount is beneath this amount, it has not been scheduled. If you would like to request a scheduled deposit, you may do so once you are
at 1000 or more pending Credits. There will be a button on your MyRewards page.

XBLRewards8

Hello,

As stated in the FAQ, we only schedule a deposit automatically at 5000 or more pending Credits. Since your pending Credit amount is beneath this amount, it has not been scheduled. If you would like to request a scheduled deposit, you may do so once you are
at 1000 or more pending Credits. There will be a button on your MyRewards page.

Noobie Coder

The credits would be added as pending in your rewards account first, not your account balance. Then the credits would be deposited by the following 15th or 30th of the month. If they were added in the past few days, they would be deposited by mid-March.

My pending is still showing as none pending so and can't workout why.

Your right pending credits automatically get deposited towards the end of the month unless you request them early.

Smwutches

The credits would be added as pending in your rewards account first, not your account balance. Then the credits would be deposited by the following 15th or 30th of the month. If they were added in the past few days, they would be deposited by mid-March.

Murphs-A47006C9-2185

Also, refunds usually show up as a negative balance. So if it says you received a deposit of "Xbox Live Rewards Deposit: $-53.80" that means they credited your account and added those funds (it's counter intuitive as you feel the funds are ADDED "+").

However, as Smwutches said once the credits are deposited it is an issue with Xbox Billing and you need to continue to pressure them.

Smwutches

It takes about 96 hours for the program to recognize new purchases. So it would still be too soon to see the site update.

Any credits you've already earned are listed on the MyRewards section of the rewards site. Where you see your current pending credits, you can change your statement to show you your deposited credits and your lifetime credits earned (all credits pending
and deposited). The statement will list what the credits are from and when they were deposited. VIP Rebates would be listed on the last date of the month they are for. Once credits are deposited, they are added as currency to your Microsoft account balance.
You can verify your deposit by checking your returns at http://commerce.microsoft.com

Depositing credits still not added to account