Deposit from pre-order

Discus and support Deposit from pre-order in XBoX Rewards & Social to solve the problem; In the last month, there was a reward promotion in which people can get reward credit by preorder. I preordered forza horizon 3 and it already passed... Discussion in 'XBoX Rewards & Social' started by IM NOT COW MOOO, Oct 17, 2016.

  1. Deposit from pre-order


    In the last month, there was a reward promotion in which people can get reward credit by preorder. I preordered forza horizon 3 and it already passed Oct.15. I wonder when I can receive the credit. Have a good day.

    :)
     
    IM NOT COW MOOO, Oct 17, 2016
    #1
  2. sc_shark
    sc_shark Guest
    Will i get xbox one launch day?

    im going to say you will have your pre order day one at some point.

    u will know within a day or 2 days before tho as it will pull the money from cc/account to comfirm its being shipped.. so if by the day it releases money has not exited your account than no. but i think microsoft has a handle on pre orders and managing the quantity/avaliability. its not consoles past where pre orderes never got stopped... we have had 3/4 pre order lock down's where they open and close the sales numbers...

    if you were a pre order on gamestop/pick up gamestop would look like a fool with you walking in and no day one console being their for pick up. i would actually demand my deposit back in cash on the spot along with any other deposit for day one launch games for the xbox one.

    buti t seems you ordered online. if it was thru amazon or what not you didn't say.
     
    sc_shark, Oct 17, 2016
    #2
  3. Pre-order PS4 or wait and hope MSFT changes.

    Pre-order the PS4. [br][br]I doubt Microsoft makes any significant changes before launch, but if they do, cancel your PS4 pre-order and pre-order the X1. [br]br]If you pre-order at Gamestop, I think they will just move your deposit over from a PS4 to an
    X1, upon request.
     
    snuffl3upagus, Oct 17, 2016
    #3
  4. Red Viper 99
    Red Viper 99 Guest

    Deposit from pre-order

    Got the same problem and pre ordered Forza Horizon 3, NHL 17, Bioshock Collection and Batman return to Arkham. Still no reward. Didn't have to pre order but with the promo I decided why not. Shouldn't have and won't pre order again. I'm not happy right now.
     
    Red Viper 99, Oct 17, 2016
    #4
  5. Smwutches
    Smwutches Guest
    If you preordered digitally during September, it would be part of your VIP rebate for September if you are eligible for rebates. Normal rebates are calculated after the end of the month and given by the 15th of the next month, but because of tracking issues,
    September's rebate has been delayed and should be given by the end of the month.
     
    Smwutches, Oct 18, 2016
    #5
  6. XBLRewards8
    XBLRewards8 Guest
    Hello IM NOT COW MOOO,

    There was an issue with MyVIP calculations that caused us to postpone payback for September to ensure that users were awarded at the correct MyVIP level. We deployed a hotfix for this issue last night, and you should now both be seeing the correct MyVIP
    as well as payback for September based off this correct calculation. Apologies for the confusion.
     
    XBLRewards8, Nov 3, 2018
    #6
  7. XBLRewards8 Win User

    Deposit from pre-order

    Hello IM NOT COW MOOO,

    There was an issue with MyVIP calculations that caused us to postpone payback for September to ensure that users were awarded at the correct MyVIP level. We deployed a hotfix for this issue last night, and you should now both be seeing the correct MyVIP
    as well as payback for September based off this correct calculation. Apologies for the confusion.
  8. Smwutches Win User

    Deposit from pre-order

    If you preordered digitally during September, it would be part of your VIP rebate for September if you are eligible for rebates. Normal rebates are calculated after the end of the month and given by the 15th of the next month, but because of tracking issues,
    September's rebate has been delayed and should be given by the end of the month.
  9. Red Viper 99 Win User

    Deposit from pre-order

    Got the same problem and pre ordered Forza Horizon 3, NHL 17, Bioshock Collection and Batman return to Arkham. Still no reward. Didn't have to pre order but with the promo I decided why not. Shouldn't have and won't pre order again. I'm not happy right now.
  10. Mr Boozyhead Win User

    Currys XB1 preorder

    You pay a £20 deposit with Tesco mate , I pre-ordered from there for my son.
  11. snuffl3upagus Win User

    Pre-order PS4 or wait and hope MSFT changes.

    Pre-order the PS4. [br][br]I doubt Microsoft makes any significant changes before launch, but if they do, cancel your PS4 pre-order and pre-order the X1. [br]br]If you pre-order at Gamestop, I think they will just move your deposit over from a PS4 to an
    X1, upon request.
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Deposit from pre-order

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