Deposit error

MyVip for April has not yet been deposited and according to the staff may be deposited late due to an error.

Hello Rose6741,

Your deposit is being prevented due to a mismatch between your Brazilian Rewards Account region and your US Microsoft Account region. Since your Rewards Account is a separate entity from your Microsoft Account, migrating your Microsoft Account region will
not also change your Rewards Account region. Therefore, when your Rewards Account attempts a deposit in one regional currency, it cannot complete when your Microsoft Account is of a differing currency.

However, this issue can be fixed by heading over to the Microsoft Commerce page at (https://commerce.microsoft.com) to update your Microsoft account to match your Xbox Live Rewards location. Another option if
you wish to continue with Rewards in your current Xbox Live region is to opt out of the program at (
https://rewards.xbox.com/optout/ ) , wait 48 hours and then sign back up again, which can also take 48 hours.

While you will lose your progress by starting a brand new account, you can start earning Rewards Credits that will successfully reward your newly registered regional currency. To confirm that you have re-registered correctly, you can check your join date
from the MyRewards page at (https://rewards.xbox.com/myrewards/). If your join date shows a specific date and not a date of "???", then your account has successfully been re-registered. If you open a new post
after being able to log in to your new Rewards account, you can request any pending deposits from your old account to your new one.

Hi Jumping. It looks like the last deposit attempt made was in 2014. Since then, Microsoft had put out a fix for accounts with your deposit error. Try requesting another deposit and we will make it on the 29th. Thanks!

Hi kingkuff. It looks like the last deposit attempt made was in 2014. Since then, Microsoft had put out a fix for accounts with your deposit error. Try requesting another deposit and we will make it on the 29th. Thanks!

Hi Jumping. It looks like the last deposit attempt made was in 2014. Since then, Microsoft had put out a fix for accounts with your deposit error. Try requesting another deposit and we will make it on the 29th. Thanks!