Demons connected to xbox profile account wit donut avatar photos

Hi MIDIMAN11,

We understand your sentiment when trying to access Xbox account. This is not the experience that Microsoft wishes you to have. As your support advisor, let us check on this together and sort this out in timely manner.

To better isolate your issue, would you mind sharing few details:

May we know if you happen to receive an error message or code? Please post a screenshot and conceal any personal information.

Are you having issues signing into your Microsoft account? Please try to sign in from here: Microsoft account | Home.

We would like to let you know that Microsoft account is managed by a completely automated server, and we do not have manual access to it. Microsoft takes the security and privacy of our customers very seriously. We are committed to protecting your personal information, and the meticulous account recovery process is intended to protect you from any possible malicious activity. Here are few guides from support article that you can try and keep as reference:

Reset a forgotten Microsoft account password

How to help keep your Microsoft account safe and secure

We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,



Xbox Forum Moderator

Microsoft Community

Hi MIDIMAN11,

We have noticed that you have not responded to our last message. We would like to know whether the issue you have raised with us is still ongoing. If yes, please let us know so that we can continue our conversation.

Regards,

Hi MIDIMAN11,

We have not heard anything from you since our last reply. Please do not hesitate to create a new thread if you have new concerns. We hope that we have answered the issue you reported to us. We personally understand that finding time to work on this matter can be a little difficult to manage. Thus, we would like to let you know how much we appreciate your patience and most importantly the time you have dedicated to post here in Xbox Forums.

Kind regards,

There is an
Xbox Avatar App available in the Windows Store that you can use to create/update your avatar, and then within the app take a photo of your avatar that you can upload to you gaming profile. Be sure to pick the correct one - Xbox Avatar Editor, not the Xbox
Original Avatars app.

That's what I did to create the image I use for my account.

I personally prefer a custom photo as profile resemblance than an avatar