Deletion of Captures on Internal Storage

I’ve deleted all captures on my internal storage. Still, the problem remains.

Hello Zach,my name is Marvina, I will be happy to help you.

I am very sorry for what you are going through, Yes, game captures on Xbox Network are also saved in the internal storage of the console.

In fact, screenshots are always saved to the console's internal storage, even if they are not uploaded to the Xbox network.

This means you can download game captures from your console even if you no longer have access to the Xbox network.

To download game screenshots from your console, follow these steps:

Open the Guide.

Select Capture and Share.

Select All Captures.

Select the capture you want to download.

Select Download.

Game screenshots will be downloaded to the "Captures" folder on your console.

If you want to delete game captures from your console, you can do so by following these steps:

Open the Guide.

Select Capture and Share.

Select All Captures.

Select the capture you want to delete.

Select Delete.

Deleted game captures will be permanently removed from your console.

Source: https://support.xbox.com/help/games-apps/game-setup-and-play/cloud-game-saves-faq

These are basic solutions to these problems, but they can lead to a solution, remember that this is a public forum where we are players like you who want to help, good luck and happy day.

Sincerely,
Marvina.

"do captures save to the console’s internal storage regardless of whether or not they’re uploaded to the Xbox Network?"

All captures are initially stored on the console before they can be uploaded to the Xbox Network.

Only the captures you choose to be uploaded will be unless you choose automatic uploads in your Settings options.

Only uploaded captures (ie on the Xbox network) can be shared to your profile, clubs, etc.

There is a finite space for captures on the console so if space is all used up any further captures will overwrite the oldest captures.

Its possible to have a copy of a capture on the console as well as on the Xbox network but this limits your consoles storage for new captures. After uploading it's best to delete the console copy.

Hi Nucky Z

Check if you need to delete some clips etc to clear space on your console and Xbox Live network.

Press controller Nexus button to get >Guide> Capture & share>Recent captures>Show all to Manage captures on the console and the Xbox network.

The storage on the console only has a reserved amount available for captures, not all of the 1TB internal drive.

If the reserved space is full you need to clear some captures from the Internal drive or purchase a External drive, format it to NTFS and set it to the console capture location.

Hi! You can't delete, because all captures stored on your internal hard drive. Trough the app you can delete just captures posted on Live.