Deleting my Gamertag but retaining my Microsoft account?

Discus and support Deleting my Gamertag but retaining my Microsoft account? in XBoX on Consoles to solve the problem; Okay, I'll try and keep this as simple as possible. Recently, due to unfortunate circumstances, I am no longer in possession of the Xbox 360 I used to... Discussion in 'XBoX on Consoles' started by Rob Fusion, Jun 9, 2015.

  1. Rob Fusion
    Rob Fusion Guest

    Deleting my Gamertag but retaining my Microsoft account?


    Okay, I'll try and keep this as simple as possible.

    Recently, due to unfortunate circumstances, I am no longer in possession of the Xbox 360 I used to own. Although I had not used the Xbox 360 in a long time, as I have become bored of videogames, the Xbox 360 in question would automatically sign in to Xbox Live,
    as far as I can remember.

    Anyway, I received a text message on my mobile phone today from Microsoft, informing me that someone else might have accessed my Microsoft account. After recovering the account, I checked the recent activity on the account and was surprised to see that over
    the past two days, there were attempts to access it from both Milan and Kiev, which is surprising, considering I live in Cambridgeshire, United Kingdom.

    I believe that those two incidents and the recent loss of possession of my old Xbox 360 may be related somehow and I am growing very concerned that somebody may be attempting to use details of my Microsoft account which were present on that Xbox 360 to potentially
    commit fraud. Identity fraud, financial fraud, that sort of thing. I do not remember if I had saved payment information on the Xbox 360 or not, although it is likely that I may have done.

    I am under the impression that it is not possible to delete my gamertag but retain my Microsoft account, which I would like to keep a hold of, as I use it for email. Is there absolutely no way that this can be done, even though there may well be a great
    security risk at hand? I understand that it is possible to link a gamertag to a different email address, but only on an Xbox 360, which I no longer have.

    This is unfortunate, because if it was possible to do on other devices, such a PC, I could link the gamertag to a new Microsoft account which I could then quite happily delete.

    Just to reiterate, I no longer care about videogames and I would be very happy to delete my gamertag. I have absolutely no intention of ever using it again and so I would not regret losing it, not one bit.

    Could anybody please help me with this matter?

    :)
     
    Rob Fusion, Jun 9, 2015
    #1
  2. paperiwnt
    paperiwnt Guest
    Transferring gamertag from one Microsoft Account to the other

    Hi all,

    The gamertag I'm using to post this () is one that I created on impulse as I did not know what it was about then. Now the situation is this:

    Microsoft Account 1:

    Microsoft Account 2: Free (no gamertag associated)

    So how do I make it:

    Microsoft Account 1: Free (no gamertag associated)

    Microsoft Account 2:

    So that I can create a new Xbox Live Gamertag on Microsoft Account 1 retaining all my achievements from my local offline Xbox account.

    Thanks alot Deleting my Gamertag but retaining my Microsoft account? :) Help will be much appreciated.

    P.S. I know that I can do this by downloading the profile to my Xbox and wait for 30 days then change the associated Microsoft Account, but by then my holidays will be over so what's the point. I read somewhere from Xbox support that it is possible
    to do it via Xbox.com? If so pls tell me. Thanks Deleting my Gamertag but retaining my Microsoft account? :D
     
    paperiwnt, Jun 9, 2015
    #2
  3. Old gamertag shows up in paties!!!!!!!!!!!!!!!!!!!!!!!!??????????????

    I changed my gamertag 2 days ago, but my old gamertag shows up in paties for some reason, ive tried deleting my cache deleting my account and re downloading it, singning out, everything.
     
    ChiefTuba93609, Jun 9, 2015
    #3
  4. Deleting my Gamertag but retaining my Microsoft account?

    Hi there, I would removed the passwords from the console remotely by using the steps at the following link:

    support.xbox.com/.../manage-sign-in-preferences


    This way you at least know they can't automatically sign-in to the console without the actual information so that should give you some piece of mind that they can't access it. Secondly I would contact Xbox phone support and see if they can help you change
    the email address on the account to free up the want you'd like to continuing using.

    As you've stated, there is no way to change the password yourself without the 360 console so phone support might be your only option:
    support.xbox.com/contact-us
     
    DigitalAssassin, Jun 9, 2015
    #4
  5. DigitalAssassin Win User

    Deleting my Gamertag but retaining my Microsoft account?

    Hi there, I would removed the passwords from the console remotely by using the steps at the following link:

    support.xbox.com/.../manage-sign-in-preferences


    This way you at least know they can't automatically sign-in to the console without the actual information so that should give you some piece of mind that they can't access it. Secondly I would contact Xbox phone support and see if they can help you change
    the email address on the account to free up the want you'd like to continuing using.

    As you've stated, there is no way to change the password yourself without the 360 console so phone support might be your only option:
    support.xbox.com/contact-us
  6. mooman219 Win User

    Unable to transfer Minecraft account

    Hey HomegrownSilky,

    It seems like Xbox Live still considers the gamertag used by this account even through there hasn't been a login in >5 years. I believe there may be some un-usable outstanding credit in the account, which reads as if that prevents the account from being closed.

    I have no issue with deleting my Xbox Live account while retaining my Microsoft account if that was an option.
  7. GravitySmack3d Win User

    ***Need Enforcement Help*** Old Account that still Looks Active

    Because I was told it was an Enforement issue by Microsoft Live Support who'd looked into it for me!

    I deleted my full MS account which would include my Xbox account. MS support said the account had been deleted but the profile was still there for some reason and told me to post here.

    I never realised DELETING an account would make it harder to recover, who knew? Thanks for your antagonist response.

    you can't delete an account PERIOD

    You can delete the personal data and ms acount but legally no you cannot delete your Xbox account

    It's a security issue if you ever could do so

    They retain the data so incase you were compromised you wouldn't lose your account

    Again you went the wrong way to do it

    The appropriate way is to rename yourself and then use the freed gamertag
    OK, I get it, we're talking about a DIFFERENT ISSUE!



    I don't want to rename my gamertag, I want my old one to stop appearing on peoples friends list and being searchable even now when my account was deleted 2 years ago!
  8. WPAK Win User

    HELP PL !!

    Translation: I'm Poland! You can delete an xbox 360 microsoft from my account so I can create a new account?

    Hi there,

    a xbox live account can not be deleted from your Microsoft Account, you can only move it to another Microsoft Account (and if needed Close that Microsoft Account).

    See this link for the steps and limitations:
    support.xbox.com/.../switch-gamertag-to-different-microsoft-account
  9. ExoVoided Win User

    Delete my Gamertag and keep my microsoft account

    Hi Carlos,

    If you are looking to change your gamertag, you can follow these steps:

    https://support.microsoft.com/en-us/help/4028117/xbox-change-your-gamertag
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Deleting my Gamertag but retaining my Microsoft account?

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