Deleting local saved games restarts console

Aaron TJ · Jun 9, 2015

When I go into the settings and select the option to delete all local saves, my console restarts. Is this normal? It seems like they are deleted because when I start a game, it takes a minute to sync with the cloud. Anyway I wish it would just come up with
a confirmation box or something other than restarting.

:)

pa1blo · Jun 9, 2015

BUNGLERS AND SLOPPY WORKERS AT XBOX SUPPORT SERVICE IN SPAIN... AND WHO KNOWS IF EVERYWHERE

delete game, clear local saved of 360 games, erase cache, restart console and reinstall the game

dUnKle · Jun 9, 2015

Batman: Arkham Knight Xbox One

Yeah. Should be on cloud if just the console save. When you delete via Xbox get option to delete local or delete everywhere. As long as deleted local should sync back next time

EggsBoxJuan · Jun 9, 2015

Hi, that is perfectly normal so nothing to worry about.

EggsBoxJuan

Hi, that is perfectly normal so nothing to worry about.

M3tal Daz3

That is probably a case of corrupt save files. Delete the local saves, delete the game, restart the console and download the game again

M3tal Daz3

Try to delete your local saves, restart the console and try the game again

pa1blo

delete game, clear local saved of 360 games, erase cache, restart console and reinstall the game

Francia J.

Are you playing the game while connected to Xbox Live? Because according to Xbox Support: "It’s possible that the local save for your game has become corrupted. If so, deleting the local save and re-syncing with the cloud might correct the problem."

This includes steps deleting the local save and if you're playing the games while offline that may delete your progress.

For your reference, here are the steps:

"First, delete the local save:

1. Press the Xbox button to open the guide and then select My games & apps > See all > Games.

2. Highlight the game title, and then press the Menu button on your controller.

3. Select Manage game & add-ons > Saved data.

4. Select Delete all to remove the local save of this game.

5. Select Delete all again to confirm.

After you delete the local save, restart your Xbox console:

1. Press and hold the Xbox button in the center of your Xbox controller to open the Power Center.

2. Select Restart console.

3. Select Restart.

After you restart your Xbox console, re-sync your saved games to the cloud. Your saved games are automatically stored in the cloud while you’re connected to Xbox Live."

Deleting local saved games restarts console