Deleting A Closed Account

Discus and support Deleting A Closed Account in XBoX on Consoles to solve the problem; [img] I'm currently having a bit of an issue with a profile on my Xbox Friends list. I was friends with a profile named "Trophy" and eventually that... Discussion in 'XBoX on Consoles' started by Undead Masses, May 19, 2020.

  1. Undead Masses
    Undead Masses Guest

    Deleting A Closed Account



    Deleting A Closed Account [​IMG]
    I'm
    currently having a bit of an issue with a profile on my Xbox Friends list. I was friends with a profile named "Trophy" and eventually that profile was closed down. However, the profile still exists on my Friends list but I can't get to it to see it and delete
    or block it. When on the companion app for the phone, I can see it and it's labeled as "Unknown". Unfortunately, any attempts to block or delete it don't work at all. I've also tried updating my Xbox and that didn't work either. Is there any way to fix this
    and remove the profile from my Friends list?

    :)
     
    Undead Masses, May 19, 2020
    #1
  2. slackadelic Win User

    Deleting A Closed Account

    I've had this happen and eventually the system will catch up and they'll be removed from the list.
  3. LORD AlMIGHTY6 Win User

    Deleting a gamertag from my WIndows Live ID

    Hmm the only way you can really delete a gamertag is by closeing the account assoicated with the account. I think that the only way you can get close to delete a gamertag i could be wrong.
  4. Stefan Chan Win User

    Deleting an account?!

  5. Yezzmina Win User

    delete all

    I'm sorry to hear you wish to delete your account, however Microsoft has no way to delete delete the account. You can however can close the account by visiting account.Live.com and logging in with your Microsoft (Xbox) account and clicking on close account.
    However, being this doesn't delete the account, it will make it so you can not use the email again to create a new account and you will not be able to use the gamertag again, as they will both still exist, they just can not be accessed.
  6. XBF Erick C Win User

    Account management

    Hey there Brendan Spinks,

    Thank you for reaching out to us on the forums in regards to your Microsoft account. In this case you can always

    delete your personal information associated with your Xbox profile and Microsoft account     but you are not able to actually delete the account without deleting your Microsoft account.

    • Note To delete your Xbox profile and surrender your gamertag, you'd need to close your Microsoft account. There's no way to close your account while keeping your Xbox profile or gamertag. For instruction and related considerations,
      see       How to close your Microsoft account

    I hope this helps.
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Deleting A Closed Account

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