Deleted from my library

Hello, how are you? My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

First, welcome to the Xbox community. Before we try any different solutions, please confirm for me that the game appears as purchased or redeemed in your order history via the link below.

https://account.microsoft.com/billing/orders/

- If it appears, could you tell if you purchased the game from your console's Microsoft Store, or from a third-party store?

Anyway, I suggest you try the solutions below.

Solution 1:

Step 1. Press and hold the Xbox button on the console for at least 10 seconds to open the Power center.

Step 2. Then unplug the power supply from your console and wait for 3 minutes.

Step 3. Plug the power supply back into the Xbox console.

Step 4. Press the Xbox button on the console to turn it on again.

Solution 2:

Press the Xbox button to open the guide.

Select Profile & system > Settings > Account > Remove accounts.

Select the account that you want to remove, and then select Remove to confirm.

Restart your console and add your account again.

Solution 3:

Press the Xbox button.

Open Settings.

Go to Network and select Network settings.

Select Advanced settings.

Select Alternate MAC Address.

Select Clear.

Select Restart.

* Thank you in advance for contacting.

Would that delete all my games? Like not from my library, but permanently?

Hello!

My name is Dérek, I'm an independent platform consultant and I'm grateful for the opportunity to help you.

Rile, the game in question did not have its license deleted from the accounts or from the server, friend.

It was withdrawn from sale, but users who purchased the title remain.

Then, search your purchase history to find the title to download on your platform

https://account.microsoft.com/billing/orders/

See if your order is listed here. Make sure you are using the email that made the purchase (DO NOT send the email here, it is not allowed)

Open it, and see what is in the Status. If it is completed, or another word

I remain at your disposal if you have any further questions.

I may have deleted the account that had the game, so I am assuming that had made it gone from my library.

Have you tried deleting and redownloading that movie? Check your explorer -> libraries -> videos and delete from there