Deleted Email Account associated to Microsoft Account - Can't Sign Into Microsoft

pleasehelpmyxbox · Jun 20, 2020

Hello all,

I found my old xbox 360 laying about in my relative's house and decided to try to start it. When I tried to log into my account, it prompts me to log into my email. The problem is, I deleted this email account associated to my gamertag/microsoft account
years ago, so there's no way to log in and confirm or change to another email address.

Is it possible if I can get support to change my email so I can use my old account again?

Thanks.

Edit: It's also likely I had deleted my Microsoft account as well. I tried to sign in using that old email, but Microsoft doesn't recognize it.

What's weird is that my gamertag is still there. Is it possible if I can migrate my gamertag to another account?

:)

alexroboticyt

Hi there,

Sorry for the issues! We cannot help with your Xbox account/Microsoft account, Ambassadors don't have access. I would reach out to Xbox Support here:
https://support.xbox.com

Thanks!

ArminatorX

Xbox Accounts can't be deleted on the service itself, only on your own devices.

If you deleted an account from your device, simply sign in with your accounts Microsoft Account email and associated password to download your account again to your Xbox.

Njal the Blue

If you are using a Microsoft email address for your account (outlook.com, live.com, hotmail.com etc) you can't change as you would lose everything else associated with that account and it deletes forever. If you are using non Microsoft email addresses,
you can change the email address associated with your account for his.

FearedNightmare

Hello

You can't move games from one account to another

If you want to have a different email associated to your gamertag you can just add a new email account to it

support.xbox.com/.../change-email-sign-in-for-microsoft-account

HAZMAT RADIO

If you delete the account, you loose everything associated with it. Including the email address.

You can't transfer one Microsoft Email address from one Microsoft Account to another. You can switch out email address if the email addresses are not Microsoft ones.

Deleted Email Account associated to Microsoft Account - Can't Sign Into Microsoft