Deleted cloud data after failed update

Hey there.

Sorry to hear that you have lost your save of your game. there is a few things we could try to help get it back.

1. Try a hard reset of the xbox.(By holding the xbox button in untill it beeps 2 times then let go and then reload your game) on loading it should re sync your cloud save.

2. Try removing and installing the game and once done and loaded it sync your data they saved in the cloud.

hope this helps and if not please let me know so we can try to solve this issue

Hi
My name is Rishabh an Independent Adviser, I hope you are doing great out there. I’m happy to help you with your question.

If you want to delete your Microsoft Ultimate Word Games cloud data, you can follow these steps:

Launch Microsoft Ultimate Word Games:
Start the game on your device.

Go to Game Settings:
Inside the game, look for a settings menu or options menu. This is usually represented by a gear icon or something similar. Navigate to the settings section.

Access Cloud Save Options:
Look for options related to cloud saves, synchronization, or data management. This is where you'll find the controls for managing your cloud data.

Delete Cloud Data:
Within the cloud save options, there should be an option to delete or reset your cloud data. This will likely be labeled as "Delete Cloud Save," "Reset Cloud Data," or something similar.

Confirm Deletion:
When prompted, confirm that you want to delete your cloud data. Be aware that this action will remove your progress and saved data associated with the game from the cloud.

Restart the Game:
After deleting the cloud data, exit the settings menu and restart the game. Your progress will now be reset to the state before cloud synchronization.

Remember that deleting your cloud data will remove progress and saved game data associated with your Microsoft account from the cloud. This will not affect your local game progress on your device.

I hope this helps! Let me know if you have any other questions.

Thanks and regards
Rishabh Sohal

If cloud saves were deleted, im not sure theres anything to recover. Cant imagine if this would work, but deleting and reinstalling the game might reset the account back to a cloud save but since everything cloud saved is constantly updated...might be
stuck at the moment. How was the cloud data deleted?

Update, I deleted my local saved data, launched the game, my cloud saved data synced, but it’s still doing the same thing.

That is great news!

Considering this, after games are saved to the cloud, can I delete that data form the drive?