Delete the request for repair number 1411530746

Hello,

Can you delete my repair request number 1411530746, thank you.

Indeed I was wrong in the request, I would like to delete this request to create another, as long as it will be active I will not be able to make a new one.

The xbox one (S/N;332422564248) was not sent by UPS, she is still at home.

thanking you,

PS: sorry for bad english i'am french.

SANCHEZ Daniel

:)

 

Can't find the shipping label for my device repair?

I registered my Xbox One S for a repair due to it not turning on and they emailed me the service request number with steps on how to ship the Xbox. However, the instructions say to select the console in the device repair page and there should be an option
to select "current repair orders" but I don't have that option. The only options available is to create another repair order but only on accessories. I have the service request number but I can't print the shipping label. Any help would be greatly appreciated.

 

Sent in console for repairs and still not fixed

Hey there OP - We're sorry to hear about your experience. Could you send us the reference number for the repair request? We'd like to take a look.

 

You'll need to contact support and they can assist you. Contact Us | Xbox Support

 

I was wrong again, I published my request in the wrong place, however thanks Smwutches for the answer.

This post can be deleted.

Thanks again

SANCHEZ Daniel