Delete a console of Xbox app

Hello, how are you? My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

First I'm sorry you're having this problem.

If you are experiencing black screen issues on your console, this may be due to a console update, so you will need to follow the instructions below to resolve this.

Solution 1:

You can also hard reset the Xbox One console and its cache. Here is how to do so:

Step 1. Press and hold the Xbox button on the console for at least 10 seconds to open the Power center.

Step 2. Then unplug the power supply from your console and wait for 3 minutes.

Step 3. Plug the power supply back into the Xbox console.

Step 4. Press the Xbox button on the console to turn it on again.

Solution 2:

1. Turn off Xbox.

2. Unplug power.

3. Plug the power back to Xbox 30 seconds later.

4. Press and hold Bind and Eject at the same time (don't release).

5. Press and release the Power button, and then you will hear the startup chime.

6. When you hear the second startup chime, you can release the bind and eject buttons.

7. Select Reset this Xbox on the screen.

8. Select Keep games and apps.

*I hope this helps you to solve the problem, if the problem persists let us know, please.

Do you receive errors or a black screen? If you can't turn the console on and you haven't tried this yet, please follow the steps below to perform a physical reset on the console:

- Turn off the console unplug all the cables then re-plug them back again.

- Click on the "Bind" and "Eject" buttons at the same time after 10 seconds click the home "X" button just once without letting go of the two buttons. Throughout the whole process you will hear two beep sounds and end up with a troubleshooting page. On your screen. You will need to select the "Reset this Xbox" option and choose "Reset and keep my games and apps".

Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you to sign in to the account.

Hey Damnlag

Deleting messages on the xbox app wont delete the same message on console and vice versa

Hey

Deleting messages on the xbox app wont delete the same message on console and vice versa

Well that sounds more like a issue with the app/console.

Why is it that my console keeps showing the same messages, loading the entire time its open? When I delete them on the xbox, go into another by mistake and come back, all the ones I just deleted are back. Its like this everytime.

Delete the app > Perform a console
power cycle > Re-install the app.