defeito[defect]

Hello Gilbertomina0604,

Thank you for your post. I understand you are experiencing an issue with your Xbox One X repair order. To create an order, please use the

Device Support page or use the
Contact Us portal to speak to an agent. If you have an order already created, please respond to the last email sent to you regarding your service order to get in contact with support.

I hope this helps.

Hello renancosta4,

Thank you for your post. I understand you are experiencing an issue with creating a replacement order for your Xbox controller. Please use the
Contact Us portal to speak to an agent to address this issue.

I hope this helps!

Hello CAROLDIAS2201,

Thank you for your post. I understand you are experiencing an issue with your Xbox One controller. To request a replacement, please visit our

Device Support page or use the
Contact Us portal to speak to an agent.

I hope this helps!

Hi there,

Thanks for reaching out to us today. I'm sorry to hear about the current issue with the Xbox One console. I did double check with our hardware support and unfortunately
the since we no longer manufacture the Xbox one console certain regions and locations no longer support the service repair orders for the Xbox One.

We do apologize for the inconvenience in regards to this.

Hi there,

Thanks for getting back to us. Unfortunately we wouldn't be able to process any service orders for the console if the region you're currently in doesn't support the Xbox one repair orders. If anything you can contact live support once again to double check
if they have any other options available for you. Other then that we wouldn't be able to do anything else and the best thing to do is see if you could possibly exchange the console with like retail stores.
(For example over here Gamestop offers certain exchanges ,)

If you'd like to contact support the best way to reach them would be here:
https://support.xbox.com/contact-us#0



Step 1 ----Select Xbox One

Step 2 ----Select See other options

Step 3 ----Select topic (Ex. System Update)

Step 4 ----Select "Show contact options"

Step 5 ----Select request a call from support



I hope this helps.