Deep Rock Galactic crashes immediately when launched ( Xbox app on PC )

Hi
My name is Rishabh an Independent Adviser, I hope you are doing great out there. I’m happy to help you with your question.

The error code "0xc0000096" is a Windows application error that typically indicates an issue with the application's execution or initialization. This error code can appear in various scenarios and might have different underlying causes. Here are a few common possibilities and steps you can take to address the issue:

Corrupted System Files:
The error might be caused by corrupted system files that are required for the application to run. You can try running the System File Checker (SFC) tool to scan and repair any corrupted files:

Open the Command Prompt as an administrator.
Type the command: sfc /scannow and press Enter.
Wait for the scan to complete. If any issues are found and fixed, restart your computer and try running the application again.
Driver Issues:
Outdated or incompatible drivers can cause application errors. Make sure your graphics drivers and other essential drivers are up to date. You can download and install the latest drivers from the respective manufacturer's website.

Memory Issues:
Faulty RAM or memory issues can lead to application errors. You can run the Windows Memory Diagnostic tool to check for memory problems:

Press the Windows key, type "Windows Memory Diagnostic," and select the tool.
Choose "Restart now and check for problems."
Windows will perform a memory test during the startup process.
Malware or Security Software:
Malware or overzealous security software can interfere with application execution. Run a full scan with your antivirus software and ensure it's not blocking the application.

Compatibility Mode:
Try running the application in compatibility mode. Right-click the application's executable file, go to "Properties," navigate to the "Compatibility" tab, and enable compatibility mode for a previous version of Windows.

Windows Updates:
Make sure your Windows operating system is fully updated. Some application issues can be resolved by installing the latest Windows updates.

I hope this helps! Let me know if you have any other questions.

Thanks and regards
Rishabh Sohal

The issue is still ongoing, I will attempt the troubleshooting soon (I've been busy). And to clarify, the one signed into the Microsoft store is the one with Ultimate Gold and the one signed into the Xbox app does not have any active subscription. Also, I have tried with Fallout 2 and New Vegas and all crash after a few seconds. I tried launching games from the Xbox app again and now Deep Rock Galactic is not launching at all. When I try to launch them, I get a file system error, both from the Xbox app and the store.

I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

Third-party services and programs may be causing this. If you have monitoring apps, fans/rgbs controllers, broadcasting apps disable these programs, perform a clean boot and try again.

https://support.microsoft.com/en-us/topic/how-t...

If the problem persists, contact the developer to help you further in this.

Hi Hazim, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

This may mean that it's not available for your region because as I have checked on my end, it is working just fine.

Make sure that your PC location is set up correctly and that the game pass is supported.

I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

On your hard drive, there is a folder called ''WpSystem'', take ownership of the folder and rename it to ''WpSystem.old'', save and try downloading the game again.

If the problem persists, follow this path, delete everything from the folder, restart your PC and try downloading the game again.

Windows > serviceprofiles > networkservice > appdata > local>microsoft > windows > deliveryoptimisation > cache >