Debts on my xbox

A month ago I got to my email a message from Microsoft saying that they couldn't collect my gold membership (because I didn't have any money) but I still had xbox live, now I don't have gold and when I wanted to buy,it told me I had a debt and he wants to
double my money. so this and how to prevent it from happening again? I

use google translate :/

Yes turn off the auto renewal

So its or9bablynconnected to credit card I imagine then so ya turning auto renewal off through the website first will really help and then paying the debt on the last one will let you buy more that's why they want double basically the debt and the new
one

you have to pay for the month you used before you can buy more.

once you do buy more sign in at
https://account.microsoft.com/services/ and turn off recurring billing for Live

A month ago I got to my email a message from Microsoft saying that they couldn't collect my gold membership (because I didn't have any money) but I still had xbox live, now I don't have gold and when I wanted to buy,it told me I had a debt and he wants to
double my money. so this and how to prevent it from happening again? I

use google translate :/

turn off auto renew

Best thing too do is, if you can, pay off any remaining debts on the console so then you will be able too use xbox live for example without having too worry about owing any money too any company.