Debito com a gold (Debito with gold)

GilbramMiranda · Dec 29, 2018

Olá! Comprei a gold com um cartao de crédito q eu tinha porém nao tenho mais e a renovação automatica expirou e fiquei em débito e tentei pagar o debito da gold com o saldo da Microsoft porém nao consigo pq teria q ter outra forma de pagamento mas nao tenho
mais cartao e queria usar o saldo da Microsoft para ter a gold novamente...oq posso fazer para conseguir pagar com o saldo da Microsoft?

Translate-Hello! I bought the gold with a credit card Q I had but I have no more and the automatic renewal expired and I was indebted and tried to pay the gold debito with the balance of Microsoft but I can not PQ I would have another form of payment
but I have no more card and wanted u SAR The Microsoft balance to have the gold again... OQ can I do to be able to pay with the Microsoft balance?

:)

XBF Nestor S

Hey Gilbram thanks for taking the time to bring this issue to us.

We suggest looking into our How to pay a past due balance on an Xbox subscription page on our website to pay a past
balance. Give it a shot and let us know how it goes!

Whitey Black

Lamento a situação, mas a liberação do pagamento só pode ser paga com dinheiro ou cartão de crédito ou crédito

JakarlBlair

ola nao tenho cartao de credito , como que eu faço para fazer pagamento com o cartao de debito?. deveria ter a funçao de debito nos pagamento de qual produto.por que sinceramente é ruim todo tem a funçao debito menos a microsoft porque? (DESABAFO)

[Translation - hello I don't have a credit card, how can I make payment with the debit card ?. should it have the function of debiting us in payment for which product. (DISABLE)]

Xbox got the worse customer service

Italo Aguiar

Olá Rosana,

Entre em contato com o
suporte via chat para discutir seu caso diretamente com a Microsoft e receber o reembolso.

Espero que isso a ajude.

[Translation]

Hello Rosana,

Contact Support via chat to discuss your case directly with Microsoft and receive a refund.

I hope that helps you.

XBF Erick C

Hey there!

I understand that you did not request to have the auto renewal turned on but it is possible that when you purchased the subscription you may have accidentally left the option turned on so that it renews the subscription.

You can always
Contact Xbox Support for further assistance with this issue.

Step 1 ----Select Xbox One

[*]Step 2 ----Select See other options

[*]Step 3 ----Select See my purchase history

[*]Step 4 ----Select "Show contact options"

[*]Step 5 ----Select request a call from support

Once they call, explain the issue and they will be able to help you.

I hope this helps.

Debito com a gold (Debito with gold)