Debito Cartão (Debit Card)

CaitanoMarcatto · Sep 18, 2019

Boa Tarde!

Todos os meses vem em meu cartão um debito de R$29,00 com o titulo abaixo:

MICROSOFT MICROSOFT XB -

Já entrei na minha conta Microsoft e não acho onde está esta assinatura para cancelar e tb não utilizo esta assinatura para nada.

Lembro de uma conta [Mod Removed-PII], mas não consigo mais recuperar a senha dela, de nenhuma forma possivel, como faço.

[Translation]

Good afternoon!

Every month comes on my card a 29,00 Debito with the title below:

MICROSOFT MICROSOFT XB-

I have already entered my Microsoft account and do not think where is this subscription to cancel and TB do not use this subscription for anything.

I remember a [Mod Removed-PII] account, but I can't recover her password in any way possible, as I do.

:)

Vinny #1

In your account, visit the link:
https://account.microsoft.com/services/

You will see all of your subscriptions.

For help recovering access to your account, follow these steps:

https://support.microsoft.com/pt-br/help/17875/microsoft-account-recover

WPAK

Web translation

Debit Card

Good afternoon!

Every month comes to my card a debit of $ 29.00 with the title below:

MICROSOFT MICROSOFT XB -

I have already logged into my Microsoft account and I don't think where is this subscription to cancel and also do not use this subscription for anything.

I remember an account *** Email address is removed for privacy ***, but I can no longer recover her password in any way I can.

Response:

Hi there,

just to be sure, please see this link for the steps on how to Cancel a subscription:

https://support.xbox.com/billing/xbox-subscriptions/how-to-cancel-xbox-subscription

If that doesn't help then it's best to contact Xbox Support via Phone (or Chat) at
http://support.xbox.com/contact-us

Let us know the results

XBF Erick C

Hey there CaitanoMarcatto,

Thank you for reaching out to us on the forums, If you have already tried going through your account and do not see any active subscriptions then
It is possible that you or someone you know (family, friends) started a subscription and simply forgot the account it is on.

I would advise that you
Contact Xbox Support directly so they may take a look at your account and of course provide further assistance in locating the subscription and cancelling it so that you are not getting billed anymore.

I hope this helps.

JakarlBlair

ola nao tenho cartao de credito , como que eu faço para fazer pagamento com o cartao de debito?. deveria ter a funçao de debito nos pagamento de qual produto.por que sinceramente é ruim todo tem a funçao debito menos a microsoft porque? (DESABAFO)

[Translation - hello I don't have a credit card, how can I make payment with the debit card ?. should it have the function of debiting us in payment for which product. (DISABLE)]

Xbox got the worse customer service

Josseph Camacho

es en serio?? yo no tengo ni uso tarjeta de credito o debito, de plano no hay nada más que pueda hacer?

[Translation - Are you serious? I have no use credit card or debit, flat there is nothing else I can do?]

Debito Cartão (Debit Card)