Dear Xbox Moderators, I was banned for an entire year, and I would like to know why...

Discus and support Dear Xbox Moderators, I was banned for an entire year, and I would like to know why... in XBoX Accessibility to solve the problem; I am well aware of the strike system and how it works so you don't need to remind me. Recently I reported somebody for harassing me and calling me a... Discussion in 'XBoX Accessibility' started by JoshGaming47, Jan 23, 2025 at 8:13 AM.

  1. JoshGaming47
    JoshGaming47 Guest

    Dear Xbox Moderators, I was banned for an entire year, and I would like to know why...


    I am well aware of the strike system and how it works so you don't need to remind me.

    Recently I reported somebody for harassing me and calling me a racial slur. I used to be friends with this person up until about a week ago. On Monday night, He messaged me via Discord, showing me, he was banned for two days. Clearly this upset him because he began to hurl homophobic slurs at me and called me several other names. He mocked me, stating that 2 days didn't mean anything. Him and his friends then threatened to report my account and told to go F myself and have a good one.

    Sadly, I seen this message about 2 hours too late and (starting Tuesday) I already had been chat banned for 366 days. The last suspension I had was about 3-4 months ago, and it was for cursing at someone (as in [mod removed] (a little in-depth than that lol but I still took the ban and did my time) since then I Learned to follow the TOS and literally never curse/be offensive or even defensive to or about anyone or anything, whether that be in voice chat or party.

    Because of this, I reasonably assumed there was no reason I could ever possibly be banned. That was until I, like I said earlier, checked my e-mail and seen that I was banned.

    I reasonably assumed that I was under attack via Mass Report, just as my ex-friend suggested/threatened. And I submitted an appeal stating all of these facts and asked what reason I was banned for and what specifically did I do/say.

    (I understand what part of TOS I am suspected of violating I would like to know what I did\Said to violate it).

    just to have my appeal denied and have a slightly more in-depth version of the suspected TOS violation that never once stated the specific instance in which I broke the Terms. Of. Service.

    This account was suspended for displaying, sending, or sharing sexual content on Xbox Live. This can include, but is not limited to:

    • Pornographic roleplay or sexual conversations
    • Sexual profanity
    • Sexually suggestive imagery
    • Sexual harassment or bullying using sexually suggestive terminology or threats

    I have never once said or sent anything remotely pornographic or sexual.

    The fact that proof was not provided, and my account was still suspended is utterly shocking.

    A person who I reported for saying the N word only got a 2-day chat ban, and there was, in fact, evidence. (AKA the message in which the person said the word).

    But for my account there seems to be 0 proof of any wrongdoing, only what I can only assume is a mass report by the friends of my ex-friend, got banned for 366 days? Where is the exact message/voice clip? I won't except this ban until I see real proof. I wanted to know what exactly I did, not a "slightly more in depth repeat of the suspected TOS violation".

    If proof is not available, I would request a reevaluation on my suspension.

    :)
     
    JoshGaming47, Jan 23, 2025 at 8:13 AM
    #1
  2. JoshGaming47 Win User

    Dear Xbox Moderators, I was banned for an entire year, and I would like to know why...

    The enforcement team does not use the forums. The only information given for suspensions/bans can be found on the enforcement site and submitting a case review is the only way to contact the enforcement team. If they denied the appeal, there is nothing else that can be done.
    So, let's clarify, you're stating even without proof, whether I'm guilty or not, my 366-day ban CANNOT under ANY circumstance ever be repealed once an appeal is denied?
  3. JoshGaming47 Win User

    Dear Xbox Moderators, I was banned for an entire year, and I would like to know why...

    There was no proof provided as to why I was banned.

    I feel like Microsoft's current enforcement system is extremely inefficient.

    I had been recently harassed by a player who I can only assume is a pedophile.

    I confronted him about gross things he said to a friend of mine, who is underage and he in return said, "You sound cute baby how tall are you", and in A voice message stated that I was "sexy" lol.

    this repeated so I reported him for harassment/sexual harassment. And I was IMMEDIATELY told "Xbox cannot take action on your report."

    (keep in mind I didn't just go to his profile and hit report I reported him via the message thus providing PROOF just to have my report shot down before it could even take flight)

    But me, I was mass reported with 0 proof and I got banned within the same day it was filed, and my appeal was instantaneously denied.
  4. JoshGaming47 Win User

    Dear Xbox Moderators, I was banned for an entire year, and I would like to know why...

    Case information can take up to 48 hours to appear
    Its been 48 hours since.
  5. SwordofWhedon Win User

    Dear Xbox Moderators, I was banned for an entire year, and I would like to know why...

    Case information can take up to 48 hours to appear
  6. Smwutches Win User

    Dear Xbox Moderators, I was banned for an entire year, and I would like to know why...

    The enforcement team does not use the forums. The only information given for suspensions/bans can be found on the enforcement site and submitting a case review is the only way to contact the enforcement team. If they denied the appeal, there is nothing else that can be done.
Thema:

Dear Xbox Moderators, I was banned for an entire year, and I would like to know why...

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