Deals with gold problem

edd758462139 · Jun 19, 2015

First post on the forums so not sure if im in the right place but im having a problem. On the 360 dashboard there is a window with deals for gold but the last 2 days i click on it its asking me to buy a membership. Ive already got gold account ive had
it for the last 2 years and i pay monthly. I downloaded thief with games with gold a few days ago no problem and i bought the forza horizon season pass through the sale around the same no problem either. My account settings show a gold account active since
2013 and i can play online but it just wont recognise my gold account when i click on this sale window. Has anyone else had this problem and what can i do?

:)

teckkev · Jun 19, 2015

Deals with Gold problem

Probably using a stored cache for the webpage on your end.. in your internet options, just clear the cache (or just a complete cleaning cache, history, cookies).

Pejo1317 · Jun 19, 2015

Deals with Gold problem

I am having a problem with the deals with gold section of the marketplace on my Xbox One. On the main page it will show me some of the current deals with gold membership but when I click on it to view all of the deals it will
show me all of the previous week's deals. This has been happening for about two months now.

If i want to view the deals for the current week I have to check on my phone or go to the website on my computer. I know it may not seem like a big deal but as a person who frequently buys games when they are on sale through
the marketplace I find it very annoying to have to go through this extra step every time.

Has anyone else had the same problem? If so, how do I resolve this? Any help would be appreciated.

onyxishere · Jun 20, 2015

Sorry to hear it. Can you please try deleting your profile only (not profile and items), restart your console and then redownload the profile? That should solve the issue.

onyxishere

Sorry to hear it. Can you please try deleting your profile only (not profile and items), restart your console and then redownload the profile? That should solve the issue.

teckkev

Probably using a stored cache for the webpage on your end.. in your internet options, just clear the cache (or just a complete cleaning cache, history, cookies).

Mistress Sara

Hi there,

You'll want to speak with support so they can help fix the billing issue.

You can try one of the ways here:
http://support.xbox.com/contact-us or if you want to try phone support you can go

here for the number in your region.

Miss Ermine

Haha, no worries. This is a fine place to post!

So anyway, you see an add on the dash for 1$ for Gold, but when you try to confirm, it just spits you back to the dash. Am I getting that right? And you can't really read the Fine Print on your setup because you are rocking a sweet CRT (I myself "fondly"
remember the behemoth that I walked home from a Goodwill one summer). Here's a couple baisc things to start with:

First, head to the Sign In screen, and then scroll over to the Download Profile option and put in your info there.
Then let's just
clear the console cache as well

Hows that, behaving any better?

lotto77102

EDIT: Whoops only realized the section for promos after I posted this :/ sorry.

Deals with gold problem