Deals with gold not working

II Shironeko II · Oct 26, 2016

I have 50.53 dollars in my Microsoft account on my Xbox one and i decided to buy destiny the collection which is on sale for 49.79 I attempt to purchase it bbutit keeps asking how I want to pay the rest. am I missing something or is it messing up?

:)

LAPHA0090 · Oct 26, 2016

Overwatch Deals With Gold Not Working

I Have been to trying to buy Overwatch at its discounted price since Friday. On the xbox website it states there is a 25% discount but the original price keeps coming up. All the other deals with gold games show the original price above and discounted
below, overwatch is the exception, can i get some help please?

Miss Bijoux · Oct 26, 2016

Overwatch Deals With Gold Not Working

Hey LAPHA0090 -

Overwatch being on sale through Deals with Gold was a limited time offer. Unfortunately at this point, the sale has ended and we are unable to assist or adjust pricing.

Apologies for any frustration this may cause.

Mister Beep · Oct 27, 2016

Hey Shiro,

How much extra is it prompting you to pay? Keep in mind that local taxes are added to the final price once you begin the check out process, and the retail price you see within the Deals with Gold page does not include your local tax. Hope that helps!

Mister Beep

Hey Shiro,

How much extra is it prompting you to pay? Keep in mind that local taxes are added to the final price once you begin the check out process, and the retail price you see within the Deals with Gold page does not include your local tax. Hope that helps!

Janet_C

Hello!

I'm an independent advisor and a member of the Xbox Community just like you.

I will be glad to help you.

The only ways to get the benefits with Gold such as "Games With Gold" and "Deals With Gold" is through the console and the website.

Unfortunately in the last few days several users have reported having problems, despite having the subscription active, the system does not allow them to get the "Games With Gold" games or take advantage of the offers.

You can find these queries in the forum, here are some examples.

https://answers.microsoft.com/en-us/xbox/forum/...

https://answers.microsoft.com/en-us/xbox/forum/...

I ask you to be patient and wait a couple more days, hopefully this problem will be solved.

Best Regards.

Miss Bijoux

Hey LAPHA0090 -

Overwatch being on sale through Deals with Gold was a limited time offer. Unfortunately at this point, the sale has ended and we are unable to assist or adjust pricing.

Apologies for any frustration this may cause.

Mister Maka

Hey there goggs777!

Are you still having trouble with Deals with Gold? If so, let's have you try a quick full power cycle by holding down the power button for 8-10 seconds and then try it again. Let us know how it goes

ngocphi

A parental account with gold must make the purchase of you want to do deals with gold or the above solution works too

Deals with gold not working