Deals unlocked punch card isn't updating.

It's worth about £7. I use points to renew my game pass ultimate sub.

It's irritating because I am buying games that will not be played for months due to time constraints, but are on my wish list and heavily discounted. Sometimes a refund is easier, there will be another sale in future.

I did finally get a generic reply from support, saying that they had looked at my account and they would award me "??" points in 120 hours. They apologised for the delay due to heavy volumes of complaints, which is a poor excuse as this is caused by their screw-ups.

Hello there!

Please try checking this link for more information regarding the punch cards Earn points with Microsoft Rewards | Xbox Support. You can also try reaching out to Microsoft rewards support for further assistance.

Same problem, put in a support query last week after i spent £5 and it still showed zero. Still no reply but the £5 showed up after 3 days so i spent 26 more on the sale in hope that it would also update in time. The sale is now over and i did not get the 4000 advertised points or a reply.

Rewards are serial offenders on having broken punch cards, which often don't even activate and you get nothing other than an automated reply from support, unsurprisingly as they are conning thousands of people out of money and clearly are unable or unwilling to own up to their illegal behaviour.

I've been a member of quite a few points and rewards schemes and have never had any problems, let alone on the sheer scale of incompetence and deception of microsoft rewards. If you are having the same problem, and may think you would not have made the purchases without the inducement of points, get a refund from microsoft store, who seem to be familiar with the failings of rewards and have more regard to customer service.

I reached out twice . No response, deal finished a day early in Australia .

Same here. Some of the titles in the punch card a couple weeks ago wouldn't register, this week nothing does. I see a moderator has said to reach out to the rewards team...I already have and there's been 0 response. Be lucky if there is one before the sale/punch card promo is over.