Deadpool plus bonus content not received or working

Pre-purchased and bonus content will not work. Uninstalled and re-installed gamer profile and movie app. Neither successful. Also did restore purchase history with no positive result. It is still asking me to purchase bonus content and I did verify it
shows Deadpool plus bonus on my account.

:)

 

Issue with recent movie purchase

Hello, I preordered a digital copy of Deadpool via the Movies & TV section. (Order # 567453557453204041) but it does not include any of the bonus content like deleted scenes, gag reel, etc. It's the same purchase price and title (Deadpool+Bonus) as the version
available on release date. Any idea why the additional content is missing?

 

EA Sports NHL 17 Super Deluxe Bonus Content

Thank you for this. I received the code for EA Access on July 7th, which came through my Xbox Live messages and still has a presence in my inbox. However, I have not received my code for the bonus content as advertised. The game was purchased directly
from the Microsoft Store, and the advertised bonus content which includes 50 HUT Gold Plus Packs, EASHL Equipment Bundle, and the EASHL '94 Celebration was not included.

 

Hey PATTONDOG!

Sorry to hear about the issue! The best folks to reach out to for assistance with the Microsoft Movies & TV app would be
Movies & TV Support. Please feel free to keep us posted on how it goes!

 

That is a useless answer. They told me to get up with you.

 

Apologies to hear that was the case, but unfortunately we are unable to assist with Microsoft Movies & TV promotions. Please keep us posted on how it goes!

 

I want the Deadpool movie fix it ASAP ugh!!!!!!!!!!!!!!!!!!!!!!!

 

Hey HoneyBunny777!

Please check my original reply in this thread for guidance. Since this is an older thread, please be sure to post a new thread if you need assistance with Xbox!