Dead Space 2 (German SKU) missing in Microsoft Store (on Xbox One/and on the webstore),...

The German version of the game, which is different than the international one is missing in the Xbox Store on Xbox One and on the web store as well. I got this game as a GwG title in April 2018. I know it is a backward compatible game, I've downloaded and
played it. I also know I claimed it with the same Microsoft account I'm currently using. The game is completely gone from the store and as a result it's also missing from my collection (ready to install). The old Xbox 360 web store (marketplace.xbox.com) still
shows that I own the game. The dlc is still available in the store. The game is missing for almost two weeks now.

This must have been caused by the changes made to the Xbox/Microsoft Store in regards to Xbox 360 games.

I've lost access to digital games repeatedly in the past but I've managed to get them back either by reporting the issue through the console report function (which is available to me as an insider) or by contacting support. I reported the issue as soon as
the game was gone through the console.

However: Support has also been changed recently it seems and the only contact option I get is to "talk to an Xbox player". Thanks...? Questions/comments regarding issues like these are always locked/deleted on the insider forums on reddit, so this also
isn't an option.

I've experienced a lot of these issues since the Xbox and Microsoft Stores were merged and it's getting more and more annoying. It's unacceptable that there's no support for digital licensing (or issues tied to digital licensing) on Xbox. I've bought a lot
of digital content in the past but issues like these (which only happened on Xbox so far) make me think that building a digital games collection on Xbox might not be the best idea.

:)