dead cells error uncaught exception

Vitor Zambaldi · Jan 23, 2025 at 11:42 PM

I play in my pc with the xbox app and the game I play the most is dead cells;

In this game I have a save with 350+ runs and 3bc, and yesterday when I pressed continue game in this save the game crashed and the following error appeared:

since now I couldn’t play my save

uncaught exception

Null access

Called from tool.SpeedrunData.saveBestRunTime (D:\Gitlab-Runner\builds\HQ33PpjF\0\motion-twin\deadcells\client\src/tool/SpeedrunData.hx line 44)

Called from tool.SpeedrunData.newGame (D:\Gitlab-Runner\builds\HQ33PpjF\0\motion-twin\deadcells\client\src/tool/SpeedrunData.hx line 22)

Called from User.endMainGame (D:\Gitlab-Runner\builds\HQ33PpjF\0\motion-twin\deadcells\client\src/User.hx line 569)

Called from tool.$Save.tryLoad (D:\Gitlab-Runner\builds\HQ33PpjF\0\motion-twin\deadcells\client\src/tool/Save.hx line 185)

Called from pr.TitleScreen.playMenu (D:\Gitlab-Runner\builds\HQ33PpjF\0\motion-twin\deadcells\client\src/pr/TitleScreen.hx line 422)

Called from pr.TitleScreen.~mainMenu.0 (D:\Gitlab-Runner\builds\HQ33PpjF\0\motion-twin\deadcells\client\src/pr/TitleScreen.hx line 345)

Called from pr.TitleScreen.update (D:\Gitlab-Runner\builds\HQ33PpjF\0\motion-twin\deadcells\client\src/pr/TitleScreen.hx line 943)

Called from libs.$Process._update (D:\Gitlab-Runner\builds\HQ33PpjF\0\motion-twin\deadcells\client\.haxelib\client-core/git-master/src/libs/Process.hx line 270)

Called from libs.$Process.updateAll (D:\Gitlab-Runner\builds\HQ33PpjF\0\motion-twin\deadcells\client\.haxelib\client-core/git-master/src/libs/Process.hx line 231)

Called from Boot.update (D:\Gitlab-Runner\builds\HQ33PpjF\0\motion-twin\deadcells\client\src/Boot.hx line 730)

Called from hxd.App.mainLoop (D:\Gitlab-Runner\builds\HQ33PpjF\0\motion-twin\deadcells\client\.haxelib\heaps/git-haxe4,0,2/hxd/App.hx line 161)

Called from Boot.mainLoop (D:\Gitlab-Runner\builds\HQ33PpjF\0\motion-twin\deadcells\client\src/Boot.hx line 735)

Called from hxd.$System.mainLoop (D:\Gitlab-Runner\builds\HQ33PpjF\0\motion-twin\deadcells\client\.haxelib\heaps/git-haxe4,0,2/hxd/System.hl.hx line 70)

Called from hxd.$System.runMainLoop (D:\Gitlab-Runner\builds\HQ33PpjF\0\motion-twin\deadcells\client\.haxelib\heaps/git-haxe4,0,2/hxd/System.hl.hx line 127)

Called from module @0x6676FC00

Called from haxe.$Timer.~delay.0 (D:\Gitlab-Runner\builds\HQ33PpjF\0\motion-twin\deadcells\client\.tools\haxe\std/haxe/Timer.hx line 143)

Called from haxe.$Timer.~__constructor__.0 (D:\Gitlab-Runner\builds\HQ33PpjF\0\motion-twin\deadcells\client\.tools\haxe\std/haxe/Timer.hx line 76)

Called from haxe.$MainLoop.tick (D:\Gitlab-Runner\builds\HQ33PpjF\0\motion-twin\deadcells\client\.tools\haxe\std/haxe/MainLoop.hx line 174)

Called from haxe.$EntryPoint.processEvents (D:\Gitlab-Runner\builds\HQ33PpjF\0\motion-twin\deadcells\client\.tools\haxe\std/haxe/EntryPoint.hx line 99)

Called from haxe.$EntryPoint.run (D:\Gitlab-Runner\builds\HQ33PpjF\0\motion-twin\deadcells\client\.tools\haxe\std/haxe/EntryPoint.hx line 125)

it is a big message error in a window that appeared when I pressed the continue game button, the only option was to close the game by a exit button in this window

I already searched for solutions, reinstalled the game, copied and pasted my save on another slot, but nothing worked.

Please if someone knows how to fix this let me know

:)

Yanyannnn

Hello Batuhan Özçelik,

Thank you for your contribution to the Microsoft community.

We totally understand that you want to launch the game and play. This error message suggests that there is an issue with the game's code. Just a reminder, we are not able to double check your account here manually since we do not have the option to. No worries, we do have some effective troubleshooting steps here that could fix the issue.

You can try the following steps to resolve the issue:

1. Verify the integrity of the game files on your platform ( Xbox).

2. Update your graphics card drivers to the latest version.

3. Try running the game in compatibility mode.

4. Reinstall the game.

I hope I helped! Please do not hesitate to ask if you have further questions.

YanYannn
Microsoft Community Moderator

Batuhan Özçelik

copy your progress in the game and paste it into the next slot. Delete the old slot. That's how it was fixed for me. Later I got the error again

Logan.G - MSFT

Hi， Vitor Zambaldi

Welcome to Microsoft Community.

Based on your description, you seem to be experiencing a corrupted archive issue, which generally seems to happen when you play a game before updating the game or if your own local archive is corrupted.

Can you use the replay button? As far as I can tell this may solve your problem, but there will be less archives.

Best Regards,

Logan | Microsoft Community Support Specialist

Yanyannnn

Hello Batuhan Özçelik,

We haven't heard from you, so we assume that your issue has already been addressed. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question (microsoft.com)

Thank you for understanding.

Regards,

Kárpáti István

The same issue happened with me, I bought Dead Cells and 4 dlc-s, too and it does not work.

I got the same error message what my fellow gamer got in the first place.

dead cells error uncaught exception