Dead by daylight shows the error message 0x00000001 when i try and download it (PC Xbox app)

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good morning

Microsoft has released an update to correct this issue. To install the update, follow these steps:

Select the Start button in the lower left corner of the main screen and select Settings.

Select Update and Security > Check for Updates.

Select View optional updates, then select update KB5004476 from the list.

KB5004476

Select Download and Install.

When the update is complete, restart the device.

You should now be able to install, update and launch games.

Are you still in trouble?

Create a notepad file with the following name:

"RepairGamingServices.ps1"

inside the file paste this text (if quotes):

"

Get-AppxPackage *gamingservices* -allusers | remove-appxpackage -allusers

Remove-Item -Path "HKLM:\System\CurrentControlSet\Services\GamingServices" -recurse

Remove-Item -Path "HKLM:\System\CurrentControlSet\Services\GamingServicesNet" -recurse

"

Then, to run, right-click on the file, and run as administrator. then restart windows. then you need to open the Xbox app from Windows 10 that will be warning you that you need to install an extra component for the app, accept and wait for the installation. After that, Microsoft guarantees that you will be able to reopen and download Xbox Game Pass games on Windows 10.

Hello ,

Thank you for posting on the Xbox forums. We understand that you are being asked to purchase Dead by Daylight even though you have an Xbox Game Pass for PC subscription. We recommend making sure you are signed in to the Microsoft
Store App, Xbox (beta) App and Xbox Console Companion App with the account that owns the subscription.
Are you attempting to install the game from the Xbox (beta) App? Are you able to begin the installation when you try downloading the game from the Microsoft Store App? Is this issue occurring with any other Xbox Game Pass for PC games? Be sure
to let us know the results !

the day before yesterday i played dbdl. When I started the game today, I got an error: "Dead By Daylight is not currently available in your account. This is the error code, in case you need it: 0x803F8001".
When I uninstalled it to download the game again, only the price did not install.

ps .: i'm using google translator, sorry for any typos. <3

ps.: I tried to download from the microsoft store and the price also appears.

Hello Esper .

Welcome to Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

We understand that you are trying to play Dead by Daylight and is unable to because you are getting a connection error issue. Let us check on this together and sort this out. Rest assured, we will do anything in our capability to assist you with your concern.

We'd like to know more details so that we can properly isolate the issue and determine the cause if it is related to your internet connection or device performance. Please provide answer or information to the questions below:

1. Can you play other games installed in your PC and able to search online using your browser?
   
2. Are you getting an error message or error code while trying to launch the game app?
   
3. When will the issue occur? Is the game app was working fine before?
   
4. Has there been any changes with the device or changes with the internet connection before this issue occurred?
   

For troubleshooting steps, you may use the resources provided by the Dead by Daylight support.

For crash and error code fix guide on PC, please refer to the troubleshooting steps provided by Dead by Daylight support page. Here is the link: Crash and Error Code Master Fix Guide (PC) – Dead by Daylight

For Network troubleshooting please refer to this link provided by the Dead by Daylight support page: Network Troubleshooting – Dead by Daylight

Please let us know if that helps by sending us a reply.

Sincerely,



Xbox Forum Moderator

Microsoft Community

I'm having the same exact issue. Every game I try to download gives me "Error code: 0x00000001". I've made sure both the app and my PC are up to date.

I have the same problem,
im on pc and just downloaded the dead by daylight: halloween pack. after reaching 100% there is an error. ive restarted my pc and stopped the download and restarted the download. but its a continuous bug. hope you can help.