Day One Edition replacement?

Discus and support Day One Edition replacement? in XBoX on Consoles to solve the problem; My Xbox One has developed an issue where it no longer loads game discs properly, it just sits there with a black screen. Also when using apps like... Discussion in 'XBoX on Consoles' started by MonsterNuts69, Apr 15, 2014.

  1. Day One Edition replacement?


    My Xbox One has developed an issue where it no longer loads game discs properly, it just sits there with a black screen.

    Also when using apps like YouTube, the app freezes at random moments, and when I press the Home button to exit the frozen app it makes the whole console freeze and then won't respond to the controller at all. At this point the only thing I can do is shutdown
    by holding the power button on the console.

    I have been told that this may be a graphics card fault as some people I work with have experienced a similar issue with home PC's?

    I was planning on claiming a replacement console from Microsoft Support with my warranty but was concerned about the fact that I have the Day One Edition console and didn't know if the replacement would have the Day One commemorative controller?

    If the replacement console is not a Day One Edition then would I have to return my Day One controller with my faulty console, or could I send the standard controller from the replacement console instead?

    Hopefully that all makes sense and I haven't confused you all?!

    :)
     
    MonsterNuts69, Apr 15, 2014
    #1
  2. CRUZZifer
    CRUZZifer Guest
    CRUZZifer, Apr 15, 2014
    #2
  3. UnchargedTerror, Apr 15, 2014
    #3
  4. MajorFartin
    MajorFartin Guest

    Day One Edition replacement?

    From what I understand is you only ship the console back but just to make sure give them a call at

    1-800-4-MY-XBOX
     
    MajorFartin, Apr 15, 2014
    #4
  5. Is that number ok to use in the UK?
     
    MonsterNuts69, Apr 15, 2014
    #5
  6. they will only ship you a console, and you return only the console
     
    Got Cobol-64D25709-1C17-4978-8BAA-CCAE55FC8DE1, Oct 31, 2018
    #6
  7. Got Cobol-64D25709-1 Win User

    Day One Edition replacement?

    they will only ship you a console, and you return only the console
  8. MajorFartin Win User

    Day One Edition replacement?

    From what I understand is you only ship the console back but just to make sure give them a call at

    1-800-4-MY-XBOX
  9. MonsterNuts69 Win User

    Day One Edition replacement?

    Is that number ok to use in the UK?
  10. Costa Apostolou Win User

    Day One Edition Controller in Repair Facility for over 2 months now.

    I asked for a replacement in chat support due to stick drift on my day one edition, I had to pay for shipping to ship it out, and recived my day one edition replacment 3 days later. I told the guy in the support chat that I'd rather keep my broken day one
    edition if they ran out of replacements. I was assured he filled out the replacement form correctly and he did. I also put a typed letter stating to send me back my broken day one edition if they don't have any stock left of day one edition controllers.
  11. Quarryking103 Win User

    Controller Thumbstick Moving Up

    My controller was already updated, and I just tried to re-update it, but the problem still occurs. And I don't really want to replace my controller, because it's a Day One Edition, unless I could replace it for another Day One Edition controller. Do you
    know if I could replace it for a Day One Edition controller?
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Day One Edition replacement?

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