Day 17 of a 1 day suspension

As stated above, I was given a 1 day suspension which was warranted I have to admit. However that suspension was lifted on the 22nd of October.

I am still unable to chat in party or game.

Tried all the steps. Tried contacting enforcement lol

Even bought a new xbox 1 to resolve the issue

Still can't communicate

Had ZERO support from Xbox on this issue. Its absolutely terrible that I'm paying for a service that I cant use.

Whats worse has been the lack of ANY support from XBOX or Microsoft. The issue is obviously affecting a lot of people and needs to be resolved.

A little communication from Xbox. Or at least some transparency about the issue.

I have been going round in circles for 2 weeks trying to get this fixed

:)

 

Console/Account ban

I received my first enforcement message on 9/18/17 which was a 2 week comm ban. I received my second enforcement message on 9/20/17 a 2 week account suspension which was related to past offenses. I appealed to both bans on 9/21/17 It turned out my bans
were extended to a 100 day primary account comm ban the 2 week account(multiplayer) suspension stayed the same. They also added a 7 day primary console(multiplayer) suspension (9/20/17) and a 30 day communication primary console suspension. I was fine with
all of my bans. Today 9/28/17 my primay console(multiplayer) suspension should be lifted but it wouldn't let me play multiplayer still so I contacted support just to find out that they extended all of my already extended bans. My (primary account) 100 day
communications only ban turned into a 100 day communication and multiplayer suspension. My primary console (7 day multiplayer) ban turned into a 2 week multiplayer ban. I wanna know why did I get these extensions after they already decided on my appeal???
(P.S sorry for bad sentencing I suck at writing)

 

Random 1 Day suspension

For information about your suspension, you would need to go to http://enforcement.xbox.com

 

Hi.

As you have already red a previous thread I replied too, please check out this thread post for updates.

forums.xbox.com/.../2048418.aspx

Happy Gaming!!

 

I appreciate the reply. Doesnt help me any. Posting in someone elses thread hasnt helped yet

 

Bumping because still no answer or help

 

Support is definitely aware of the issue, but since they don't have a solution yet, there is no going to be an answer or help. The other thread is meant to be a way to keep everyone who is having the issue together so support knows who is having the issue
and to get any news to all of you on one thread.