Data wiped from the cloud

Hello!

My name is Dérek, I'm an independent platform consultant and I'm grateful for the opportunity to help you.

Manwolf099580, I'm sorry but once the save is deleted, unfortunately this process is final.

The save cloud is already a save Backup. So unfortunately there really is no process capable of recovering this.

I remain at your disposal if you have any further questions.

Hello

when you go to the save file of the game in question, all there is, is 10mb of reserved space.

the single player campaign save is still there, thats not been wiped however the multiplayer save, like i said was wiped or lost from cloud, from being hours of stats, kills etc to all zeros.

i am the only person on this console, the save file hasnt even been looked at until now, after the stats were gone.

Could there be a chance of data corruption regarding the multiplayer autosaves onto cloud?

would the cloud automatically wipe any corrupted data like saves for example?

i know on another game, if you saved over a save again and again, it woukd eventuslly corrupt it, could this be happening with an autosave onto cloud?

it is an old 360 game and has aparantly a lot of trouble with data being wiped.

thanks

monkey

You should not lose any data from a soft reboot if you files are sync'ed to the cloud or not. Unless you plan to wipe the hard drive and re-install everything should still be there.

Hi tomcockerill

There is no way of accessing on-line cloud save data and don't think this data just got wiped either.

The cloud sync is just a copy of the game saves that are stored on the console. If you download the game on another console, this is synced to the console also. It sounds to me that you (or someone else) has accidently deleted this data on the console, so
the console deleted it from the cloud.

I would suggest you investigate this a bit further...

You should not lose any data from a soft reboot if you files are sync'ed to the cloud or not. Unless you plan to wipe the hard drive and re-install everything should still be there.

Fingers crossed.