Dashboard Problems

x SwaggyD94 x · Nov 18, 2015

When I start my Xbox One the dashboard does not load properly. For example there is no content in the community tab, one guide tab, or Xbox store tab. It doesmt even look like its trying to load it is just blank. Anyone else experiencing this problem? I
have tried fully turning off the console but that does not work. Same thing happens with my friends console. It's really annoying cause I can't access anything from the dashboard. Please help me fix this problem

:)

Tibbydriver · Nov 18, 2015

Problems with Dashboard audio

I seem to be having some problems with the audi on my Xbox One's dashboard. If I select an app or play a game there seems to be no issue however any video I watch off the dashboard or even the clicking sound you get when selecting something there is no audio. I see that there is a service announcement up for some Live functions on MS's website but do not really see anything about this particular issue. Any advice?

Animefan1976197 · Nov 18, 2015

dashboard problems

me too I had the same problem what’s going on

RedEye Expr3ss · Nov 18, 2015

Try to sign out and sign back in, this works for me and may work for you.

x SwaggyD94 x · Oct 31, 2018

This worked, however why do I have to do this? It should load as soon as I turn my console on correct? It must be a bug in the new update?

Kenny H.

Don't give up, you're almost there! You actually want to post in the preview forums (forums.xbox.com/.../default.aspx). You may get a
message that says "Group Not Found" when you click that. If you do, reply here so a member of official support can verify that you're in the program and get you access.

Many of the issues that you're describing can usually be fixed by holding the Xbox logo on the front of your console until it shuts off and unplugging the power cord from the back for 5 minutes.

Animefan1976197

me too I had the same problem what’s going on

Mister Fitzer

If he set your account region to something other than the region you live in, you will likely run into issues, I'm afraid. While you can change your language, you cannot change your region, and many codes and items are in fact region locked. It sounds like
you may want to ask that your friend help you create a new account, so that you can avoid these kinds of issues in the future.

Sakho l 3 l

so will i be able to buy pre paid xbl card things then?

WiseDragon

Hi,

Try clean cache.
support.xbox.com/.../clear-system-cache

Verify if have any corrupted/Incomplete file in your storage device.

If you found corrupted tour profile delete Profile ONLY and download it again.

Also to identify if its your HDD try use your Xbox 360 with USB Flash drive as Xbox 360 Storage Device (You will need to download update in that flash drive.

I recommend USB Flash Drive brand SanDisk.

Dashboard Problems