dashboard and store apps,along with online purchases not working

Discus and support dashboard and store apps,along with online purchases not working in XBoX on Consoles to solve the problem; Hi thelast couple of days ai haven't beenable to access all the featureson xbox live. I get messages saying sorry we cant show feautred games. at the... Discussion in 'XBoX on Consoles' started by Darrylgrant1, Sep 30, 2018.

  1. Darrylgrant1
    Darrylgrant1 Guest

    dashboard and store apps,along with online purchases not working


    Hi thelast couple of days ai haven't beenable to access all the featureson xbox live. I get messages saying sorry we cant show feautred games. at the moment on my dashboard home part of the store. Also cant access games for gold or see the broadcasts part
    on dashboard which also has sorry cant show this at the moment. Also i cant buy anything from the store or play online. My Internet connection is good and nat type is open. I did change my email adresss linked to my account last week but ithink i verify it
    all, as i can sign into Xbox live.

    :)
     
    Darrylgrant1, Sep 30, 2018
    #1
  2. CplusE2
    CplusE2 Guest
    Online Apps, game store, messaging, and online in game content not working

    Same here the store has no games to buy.
     
    CplusE2, Sep 30, 2018
    #2
  3. AngelBoyScotty
    AngelBoyScotty Guest
    Online Apps, game store, messaging, and online in game content not working

    I am unable to play online in game. Also, I am not able to access the general messages, apps, or game store.

    A few troubleshooting things I have tried:

    -Resetting my router

    -Rebooting my console

    -opening up ports so that my nat type is now open

    -resetting my MAC

    When I test network connection it says everything is good. Also, when I test multiplayer connection, it says everything is good.

    Any other suggestions or insight would be greatly appreciated! Thank you!
     
    AngelBoyScotty, Sep 30, 2018
    #3
  4. WPAK
    WPAK Guest

    dashboard and store apps,along with online purchases not working

    Hi there,

    please try the manual power cycle steps like mentioned on the following link, be sure to wait at least 60 seconds before powering on again:

    http://support.xbox.com/en-us/xbox-one/console/power-cycle-console

    If that fails try the following steps

    1. Remove profile from the console (Make sure you know the account credentials for the account, since you will need them later)
    2. Perform the manual power cycle steps like mentioned on the following link, be sure to wait at least 60 seconds before powering on again:

      http://support.xbox.com/en-us/xbox-one/console/power-cycle-console
    3. Redownload your profile ​

    If these steps fail, then its best to contact Xbox Support (via Phone or Microsoft Support Chat) at
    Contact Us | Xbox Support

    Let us know the results
     
    WPAK, Sep 30, 2018
    #4
  5. Darrylgrant1
    Darrylgrant1 Guest
    Cheers, that has seemed to have sorted now and I can see and use all xbox live stuff.
     
    Darrylgrant1, Nov 3, 2018
    #5
  6. WPAK Win User

    dashboard and store apps,along with online purchases not working

    Hi there,

    please try the manual power cycle steps like mentioned on the following link, be sure to wait at least 60 seconds before powering on again:

    http://support.xbox.com/en-us/xbox-one/console/power-cycle-console

    If that fails try the following steps

    1. Remove profile from the console (Make sure you know the account credentials for the account, since you will need them later)
    2. Perform the manual power cycle steps like mentioned on the following link, be sure to wait at least 60 seconds before powering on again:

      http://support.xbox.com/en-us/xbox-one/console/power-cycle-console
    3. Redownload your profile ​

    If these steps fail, then its best to contact Xbox Support (via Phone or Microsoft Support Chat) at
    http://support.xbox.com/contact-us

    Let us know the results
  7. Darrylgrant1 Win User

    dashboard and store apps,along with online purchases not working

    Cheers, that has seemed to have sorted now and I can see and use all xbox live stuff.
  8. Francia J. Win User

    Buying apps for kids

    Thank you for that. Make sure that the account where the game was purchased is signed in under the Microsoft Store App along with the Xbox App and then check under the "Library" to install the games.
  9. Hyperdaemon Win User

    Microsoft points - help!

    As far as I know, it's not possible to purchase points by SMS. Currently, you can buy points from the Xbox Dashboard and at most retail and online stores.
  10. PalmettoBling Win User

    cant buy anything from xbox ios app

    I'm not certain that the iOS app will let you purchase anything via the App due to Apple's App Store policies. You'd have to purchase on the console or website. The Xbox Store is available online for purchases here: https://www.xbox.com/en-us/games/xbox-one
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dashboard and store apps,along with online purchases not working

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