Dark TV Screen Issue Is Back

Discus and support Dark TV Screen Issue Is Back in XBoX Games and Apps to solve the problem; With the latest update 6.2.12521.0 (xb_rel_1503.150305.1449) fre I was getting a very dark screen when the console would turn on from instant on mode.... Discussion in 'XBoX Games and Apps' started by Jrocker23, Mar 18, 2015.

  1. Jrocker23
    Jrocker23 Guest

    Dark TV Screen Issue Is Back


    With the latest update 6.2.12521.0 (xb_rel_1503.150305.1449) fre I was getting a very dark screen when the console would turn on from instant on mode. There is no way to fix it unless you turn the Xbox One off then back on. I have done a hard reset and it
    fixed the issue for 2 days. I have done the hard reset twice and the issue has come back again.

    I did submit a trouble issue through the console with a screen shot but wanted to report it here as well.

    :)
     
    Jrocker23, Mar 18, 2015
    #1
  2. Nhl 17 screen brightness

    So it seems like my problem is similar to the fifa 16 screen brightness issue but I have not found anything to resolve mine. Nhl 17 is darker in menu screens and during gameplay but the screen brightness is normal during replays. I moved back home from being
    gone all summer and it worked fine on the TV during the summer. When I plugged everything back into the TV I used at home Nhl is slightly darker during gameplay. And it's the same TV before I left and never had problems. I've uninstalled and reinstalled the
    game, changed hdmi ports, changed tv brightness and nothings worked. and it only effects nhl, no other games or apps.
     
    JIMBOSLICE2469, Mar 18, 2015
    #2
  3. lilmoss03
    lilmoss03 Guest
    Live TV input to XBOX ONE looks darker than expected.

    I am having the same problems with mine and I had my connected cable hdmi-xbox one-tone-time and turned tv on and screen was dark then went cable to tv and xbox1-tv and still was dark reconnected cable-x1-tv and it got evendors darker.

    I have tried several settings and none of it work screen was still dark.

    What do I need to do about that??
     
    lilmoss03, Mar 18, 2015
    #3
  4. Dark TV Screen Issue Is Back

    Hey there, Jrocker23! I'm very sorry to see this has returned for you! Since you use the troubleshooter, it seems that you are in the preview program. Please post in the
    Update Preview Forums so that they can be aware that you have sent it through that. Dark TV Screen Issue Is Back :)
     
    Misses Quinzel, Mar 19, 2015
    #4
  5. I have been having same issue. Since the June update. As well as the keyboard turning black when trying to reply to a msg.
     
    Drk Heart Angel, Jun 25, 2015
    #5
  6. Hey there Drk Heart Angel!

    Please go ahead and create a new thread if you haven't already. This way you can receive support specifically tailored to you. Be sure to include the details of the issue as well as any troubleshooting steps that you have tried. Thanks in advance!
     
    Mister Quimby, Nov 1, 2018
    #6
  7. Mister Quimby Win User

    Dark TV Screen Issue Is Back

    Hey there Drk Heart Angel!

    Please go ahead and create a new thread if you haven't already. This way you can receive support specifically tailored to you. Be sure to include the details of the issue as well as any troubleshooting steps that you have tried. Thanks in advance!
  8. Drk Heart Angel Win User

    Dark TV Screen Issue Is Back

    I have been having same issue. Since the June update. As well as the keyboard turning black when trying to reply to a msg.
  9. Misses Quinzel Win User

    Dark TV Screen Issue Is Back

    Hey there, Jrocker23! I'm very sorry to see this has returned for you! Since you use the troubleshooter, it seems that you are in the preview program. Please post in the
    Update Preview Forums so that they can be aware that you have sent it through that. :)
  10. lilmoss03 Win User

    Live TV input to XBOX ONE looks darker than expected.

    I am having the same problems with mine and I had my connected cable hdmi-xbox one-tone-time and turned tv on and screen was dark then went cable to tv and xbox1-tv and still was dark reconnected cable-x1-tv and it got evendors darker.

    I have tried several settings and none of it work screen was still dark.

    What do I need to do about that??
  11. Ancient Attero Win User

    Anyone Getting a Random Blackscreen with Apps?

    For anyone looking i've resolved the problem. It has to do with the Color Space settings in Settings>Display and Sound.

    When it was switched to PC (RGB FULL) I was getting the occasional black screen on apps as noted above. In my testing i noticed this was only happening with a dark screen, I.E. a dark black loading screen or a dark area in a movie. What i can only assume
    is that RGB FULL has a black level that is not supported by the HDTV. (Note that this was tested with a VIZIO 60' LED HDTV, just for reference)

    THE FIX: Change it back to TV (RGB Limited), and if needed go through the TV Calibration to correct the color levels as you see fit.

    The issue hasn't come back since making these changes for me. Hopfully this helps anyone else that stubbles on this thread looking for a solution.
Thema:

Dark TV Screen Issue Is Back

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